
Customer Service Team Lead
1 week ago
The Job requires a professional with 3 or more years of experience in leadership roles, possessing proven sales skills and strong customer service expertise.
Responsibilities:
- Effectively handle customer escalations and concerns via various communication channels.
- Provide exceptional customer service to ensure customers feel valued, heard, and respected.
- Resolve issues efficiently by offering corrective solutions and delivering accurate information.
About the Role:
This position plays a key role in revolutionizing financial access for Canadians, providing innovative credit-building, mortgage, and lending solutions.
Key Qualifications:
- Proven track record of sales experience and leadership skills.
- Excellent customer service and communication skills.
- Able to work in a fast-paced environment and adapt to changing circumstances.
Benefits:
- Opportunity to be part of a dynamic team driving financial innovation.
- Chance to develop and enhance leadership skills in a challenging environment.
- Competitive compensation package and opportunities for growth and development.
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