Customer Relationship Management Strategist

2 weeks ago


Porac, Philippines beBeecrm Full time $100,000 - $150,000
About this Role

We are seeking a strategic CRM professional to lead our customer relationship management strategy. As a key member of the marketing team, you will be responsible for driving customer engagement, retention, and loyalty through data-driven campaigns and platform optimization.


Key Responsibilities:
  • Develop and execute a comprehensive CRM strategy across channels
  • Analyse customer data and campaign performance to inform targeted communications
  • Leverage customer insights to drive program enhancements and improve customer lifetime value
  • Manage a high-performing CRM team, including goal setting, KPI management, and capability development

Requirements:
  • Bachelor's degree in Marketing, Business, or a related field
  • Minimum 5 years of experience in a CRM role, preferably in retail or e-commerce
  • Proven experience leading a team

About You

You will have a strong background in CRM, excellent analytical skills, and the ability to communicate complex ideas effectively. If you are a strategic thinker with a passion for delivering results-driven solutions, we would love to hear from you.



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