
Project Manager
1 week ago
About Us
We are a global SaaS Platform providing network, voice services, and IT security solutions to help corporations consolidate their core infrastructure into a single vendor. We offer a proprietary single pane of glass platform that revolutionizes the IT industry by tackling the problems our competitors create.
Job OverviewAs a Project Manager within our Service Delivery team, you will play a pivotal role in managing new orders for business customers across our range of services. You will take ownership of orders from initiation to completion, eliminating handoffs between departments to enhance the overall customer experience.
This is a Full-Time position. We operate 100% remotely. No travel to customer locations is required.
Key Responsibilities- Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services.
- Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines.
- Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle
- Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes.
- Document dependencies and priorities clearly for efficient project execution.
- Utilize hands-on delivery experience to drive successful outcomes for each project.
- Minimum of 5 years experience in the telecommunications industry
- Minimum of 5 years of experience in Service Delivery and/or Project Management
- Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
- Ability to document dependencies and priorities clearly
- Proficient in effectively managing third-party resources
You'll have room to grow at a high-growth company. We value innovative spirit and seek individuals ready to bring unique vision and expertise to a team that values bold ideas and strategic thinking.
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses to encourage the addition of great new people to the team
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