Project Manager

1 day ago

Makati City, National Capital Region, Philippines Manulife IT Delivery Center Asia Inc. Full time

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Position Responsibilities
  • Responsible for leading and executing moderately complex technical and business projects across multiple stakeholders through all phases of development and implementation. Ensures projects are completed within budget, schedule, and quality targets while meeting business objectives.
  • Establishes roles, expectations, and goals with team members.
  • Establish a governance cadence with stakeholders and report on the project's performance against KPIs.
  • Direct and manage internal teams from multiple locations.
  • Work with stakeholders to define and manage the scope, strategy, requirements and implementation of projects.
  • Provide effective and regular communication within the project team, stakeholders, sponsors and management.
  • Identify, analyze, mitigate, document, and control project issues and risks that impact project delivery and escalate to management.
  • Assist in hiring project staff, and develop, motivate, coach, advise and manage the project team.
  • May manage the technical components of the project or act as manager of personnel, including evaluating personnel.
  • Monitor and manage employee engagement; provide career direction for direct reports through an understanding of all disciplines and their desire for career progression.
  • Establish a knowledge base for the project, set up training and onboarding plans, and support organization-wide training initiatives.
  • Ensure compliance with organizational standards and processes.
Required Qualifications
  • At least 5-6 years of experience as a Service Delivery Manager or Project Manager delivering complex technology solutions, with a university degree or college diploma.
  • Experience in developing and deploying a broadly implemented technology stack.
  • Experience delivering projects from inception through post-implementation warranty using waterfall and agile methodologies.
  • Experience managing and delivering projects involving stakeholders from multiple locations.
  • Knowledge of project planning and tracking tools.
  • Good verbal and written communication; able to articulate technical vision, possibilities, and outcomes.
Preferred Qualifications
  • PMP certifications.
  • Insurance industry experience.
  • ITIL certification.
  • Working knowledge of business intelligence, business process, and/or correspondence management platforms and integrating systems via APIs/web services.
Working Arrangement

Hybrid

Management and Diversity Statements

Manulife is an Equal Opportunity Employer. We embrace diversity and strive to attract, develop and retain a workforce that reflects the customers we serve. We are committed to fair recruitment, retention, advancement and compensation, without discrimination on grounds protected by law.

A Human Resources representative will assist applicants requesting a reasonable accommodation during the application process. To request an accommodation, contact recruitment at Manulife.

Job Functions and Industry
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting

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