Community Engagement Representative

1 day ago

Baguio City, Cordillera, Philippines beBeeOutreach Full time $40,000 - $80,000
Job Title: Outreach Specialist

As a skilled and persistent outreach specialist, you will support the launch of a dedicated platform for students with celiac disease. Your role involves identifying and connecting with campus dining professionals across U.S. colleges and universities to schedule video interviews and gather critical information about gluten-free accommodations.

Responsibilities:
  • Research and identify appropriate contacts at target universities:
    • Campus dietitians and nutritionists
    • Dining services directors and managers
    • Student wellness coordinators
    • Disability services staff
  • Verify contact information and update the outreach database
  • Prioritize outreach based on university rankings and strategic importance
Key Tasks:
  • Conduct professional phone calls to universities & specific departments
  • Send personalized email outreach using provided templates
  • Follow up consistently on initial outreach attempts
  • Handle objections and redirect conversations to appropriate contacts
  • Maintain professional, warm communication that represents the mission
Interview Coordination:
  • Encourage 15-20 minute video interviews with confirmed contacts (automated)
  • Coordinate across time zones and university schedules (system will automate)
  • Send interview confirmations and reminders (system will automate)
  • Provide interview questions in advance to participants
  • Reschedule interviews as needed and maintain calendar accuracy
Target Goals:
  • Phase 1: Contact and secure interviews with top 100 U.S. colleges and universities
  • Phase 2: Expand outreach to next 250 institutions (public and private)
  • Phase 3: Reach 1,000 universities by year-end
  • Initial Daily Target Metrics: 30 university contact attempts (4 per hour, 15 minutes per school, including research, call, and follow-up); will establish actual metrics in first month
  • Weekly Target: ~150 initial contact attempts with 10% interview confirmation rate (~15 confirmed interviews per week)
Requirements:Communication Skills:
  • Excellent verbal and written English communication
  • Professional phone presence and confidence in cold calling
  • Ability to quickly build rapport with university staff
  • Strong email writing skills with attention to detail
Technical Proficiency:
  • Experience with CRM systems and Google Sheets
  • Comfortable with video conferencing platforms (Zoom, Meet, etc.)
  • Basic internet research skills
  • Email management and calendar coordination
Personal Qualities:
  • High persistence and resilience in outreach efforts
  • Strong organizational skills and attention to detail
  • Empathy for families dealing with celiac disease
  • Self-motivated with ability to work independently
  • Professional demeanor when representing the mission

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