Community Manager for Client Engagement

1 day ago


Baguio City, Cordillera, Philippines beBeeReputation Full time ₱70,000 - ₱80,000
Overview

The Role of a Reputation Management Specialist revolves around ensuring the integrity and excellence of clients' online presence.

Job Description:

As a key member of our team, you will be responsible for actively monitoring major review platforms to stay informed about client interactions. Your role will also involve crafting professional responses to customer reviews, both positive and negative. This requires empathy and exceptional communication skills. In addition, you will collaborate with the internal team to refine workflows, templates, and best practices.

Core Tasks:
  • Regularly monitor daily activity on review platforms (Google Business, Yelp, BBB, Facebook, etc.).
  • Draft and post timely, professional responses to customer reviews.
  • Assist in implementing outreach campaigns to encourage satisfied clients to leave positive reviews.
  • Track review performance metrics and generate regular reports for management and clients.
  • Leverage AI tools for review responses, sentiment analysis, and customer follow-ups.
  • Support automation initiatives to ensure scalable, repeatable reputation management processes.
Required Skills:
  • Background in community management or customer success roles.
  • Experience in customer service, reputation management, or community building.
  • Experience with AI tools (e.g., ChatGPT).
  • Experience with automation connectors like Zapier, Make, or similar.
  • Ability to design workflows, not just execute tasks.
  • Basic Google Sheets/Excel proficiency for trackers and reporting.
  • Strong written communication with empathy and professionalism.
Nice-to-Haves:
  • Understanding of brand voice and tone consistency in public communications.
  • Exposure to marketing environments (not required but helpful).
  • Startup/agency experience with comfort in less structured onboarding.
Company Benefits
  • 100% Remote Work
  • Attendance, Anniversary, and Referral Incentives
  • Paid and US Holiday Time Off
  • Health Insurance
  • Yearly Performance Evaluation


  • Baguio City, Cordillera, Philippines beBeeSuccess Full time ₱1,500,000 - ₱2,100,000

    Customer Success Specialist for a Purchasing PlatformOur team is seeking a proactive and customer-focused Customer Success Specialist to join our remote team in supporting our clients on our platform.The ideal candidate will play a vital role in day-to-day account management, client communications, and overall customer satisfaction. Key responsibilities...


  • Baguio City, Cordillera, Philippines beBeeEngagement Full time ₱6,000 - ₱8,000

    Job Title: Community Engagement SpecialistWe are seeking a highly skilled and organized Community Engagement Specialist to join our team. In this role, you will be responsible for managing and categorizing digital content, creating engaging social media experiences, and analyzing performance metrics.This is a remote position that requires strong...


  • Baguio City, Cordillera, Philippines beBeeCommunity Full time $80,000 - $160,000

    Job Title: Community Engagement SpecialistAbout the Role:We are seeking a highly skilled and motivated individual to join our team as a Community Engagement Specialist.This is an exciting opportunity to play a key role in building and managing community initiatives at scale.The successful candidate will be responsible for enabling community leaders and...


  • Baguio City, Cordillera, Philippines beBeeClientCommunications Full time ₱1,200,000 - ₱1,800,000

    Drive Global Client EngagementDevelop strategic communication programs that resonate with global clients.This role requires you to collaborate with cross-functional teams, design compelling client stories, and cultivate strong relationships. You will drive the narrative for Emapta’s clients worldwide, leveraging your expertise in writing, storytelling, and...


  • Baguio City, Cordillera, Philippines beBeeLeadership Full time ₱1,000,000 - ₱1,500,000

    Job Title: Head of Customer SuccessOur organization is seeking a highly skilled and experienced leader to oversee our global customer experience function. This strategic role plays a critical part in driving satisfaction, loyalty, and operational excellence throughout the entire customer journey.Key Responsibilities:Develop scalable customer success...


  • Baguio City, Cordillera, Philippines beBeeEngagement Full time $4,160 - $5,600

    Job TitleOutbound Sales Representative - Client Engagement Specialist.Key ResponsibilitiesEstablish and maintain strong relationships with clients to drive sales growth through strategic outreach initiatives.Utilize CRM tools to track interactions, manage next steps, and ensure seamless communication with internal teams.Collaborate with the sales team to...


  • Baguio City, Cordillera, Philippines beBeeRelationship Full time $1,000,000 - $2,000,000

    Unlock new opportunities as a Client Relationship ManagerAs a skilled professional, you will be responsible for cultivating and maintaining relationships with existing and potential clients to drive business growth.Develop and maintain robust customer interaction systems to track sales pipeline and customer engagement.Utilize strong communication and...


  • Baguio City, Cordillera, Philippines beBeeOutreach Full time $40,000 - $80,000

    Job Title: Outreach SpecialistAs a skilled and persistent outreach specialist, you will support the launch of a dedicated platform for students with celiac disease. Your role involves identifying and connecting with campus dining professionals across U.S. colleges and universities to schedule video interviews and gather critical information about gluten-free


  • Baguio City, Cordillera, Philippines beBeeVendorManagement Full time ₱6,160,000 - ₱9,988,000

    Job OverviewWe are seeking an experienced Strategic Vendor Engagement Manager to lead the management of third-party vendors within our organization.The ideal candidate will have in-depth knowledge of vendor management best practices, a proven track record of effectively managing vendor relationships, and excellent communication skills.Vendor performance and...


  • Baguio City, Cordillera, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,000,000

    Job Title: Customer Success SpecialistAbout the RoleThe Customer Success Specialist will play a crucial part in retaining and growing our customer base. This role extends beyond onboarding and support, focusing on building loyalty, preventing churn, and maximizing value from our platform.You will convert users into advocates and foster long-term partnerships...