Phone Support Specialist

7 days ago


Cebu City, Central Visayas, Philippines KMC Solutions Full time

**Key Responsibilities**

  • Respond promptly to customer phone inquiries and resolve issues effectively
  • Deliver exceptional customer service that meets or exceeds performance standards
  • Utilize multiple database programs to research and resolve complex issues
  • Educate external customers about MedImpact's roles and responsibilities
  • Follow up with callers to ensure customer satisfaction


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