Phone Support Specialist I
1 week ago
We're seeking a skilled Phone Support Specialist to join our team at KMC Solutions
About Our Team
KMC Solutions operates under general supervision, following instructions, work process guidelines, policies & procedures, and leveraging company knowledge/experience to fulfill job duties. Supervision levels vary from close to moderate depending on demonstrated skill and performance levels outlined for the role.
Benefits
You'll enjoy above standard leaves, a diverse learning & growth opportunities, and an Accessible Cloud HR platform (Sprout) along with your salary.
Key Responsibilities
The Phone Support Specialist I will:
- Utilize multiple company database programs to research and resolve complex issues relating to benefit information, claims adjudication, eligibility verification, prior authorization, and other PBM processes.
- Represent MedImpact in a positive manner by adhering to SMART processes and established procedures and guidelines.
- Foster strong relationships with external customers by listening attentively to their needs, addressing concerns, and providing solutions.
-
Phone Support Specialist
4 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeWe are seeking an accomplished Phone Support Specialist to join our team at Staff4Me. As a Phone Support Specialist, you will play a vital role in providing exceptional customer service and support to our clients.Main Job FunctionsAnswer incoming calls from customers in a timely manner, addressing their inquiries thoroughly.Deliver accurate and concise...
-
Phone Support Specialist
6 days ago
Cebu City, Central Visayas, Philippines MD-TORCH Solutions Full timeWhat We OfferBenefits PackageWe offer an attractive benefits package that includes:Performance BonusGovernment Mandated BenefitsInsurance Health & WellnessHMOProfessional DevelopmentWe believe in investing in our employees' growth and development. As a Phone Support Specialist, you will have access to training programs and opportunities for advancement.
-
Phone Support Specialist
4 days ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeKey ResponsibilitiesWe are looking for a Phone Support Specialist to join our dynamic team.Your primary focus will be on providing exceptional support to customers through phone calls, emails, or other communication channels.You will be required to stay up-to-date with product knowledge, process orders accurately, and respond to customer inquiries in a...
-
Customer Support Specialist
3 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Description:We are seeking a highly skilled Customer Support Specialist to join our team at TASQ Staffing Solutions. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers through various channels, including phone, email, and chat.Responsibilities include:Responding to customer inquiries in...
-
Technical Support Specialist
7 days ago
Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full timeWe are seeking a skilled Technical Support Specialist to join our team at Aescalade Business Support Services. In this role, you will be responsible for providing timely and efficient technical support to our clients.Aescalade is a Chicago-based healthcare technology company that is revolutionizing how health systems purchase and manage surgical devices. As...
-
IT Support Specialist
1 day ago
Cebu City, Central Visayas, Philippines Support Services Group Full time**Job Overview**We're seeking a skilled IT professional to join our team as an End-User Computing (EUC) Helpdesk Support specialist. As a key member of our technical support team, you'll be responsible for providing innovative solutions and top-notch service to our customers.Responsibilities:Provide timely and effective assistance to customers with various...
-
Phone Support Representative
3 days ago
Cebu City, Central Visayas, Philippines the Philippine operation centre Full timeThe Phone Support Representative role at the Philippine Operations Center Global Solutions, Inc. is an exciting opportunity for individuals who enjoy working with people and are passionate about providing excellent customer service.Job ResponsibilitiesAssist customers with questions and concerns about products or services via phone calls.RequirementsHigh...
-
Data & Software Support Specialist
7 days ago
Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full timeWe're Hiring: Data & Software Support SpecialistAescalade is seeking a Data & Software Support Specialist to join our growing team In this role, you will play a key role in providing efficient, timely, and accurate support to our clients. You will collaborate with a Chicago-based healthcare technology company that is revolutionizing how health systems...
-
Phone Support Specialist
7 days ago
Cebu City, Central Visayas, Philippines KMC Solutions Full time**Key Responsibilities**Respond promptly to customer phone inquiries and resolve issues effectivelyDeliver exceptional customer service that meets or exceeds performance standardsUtilize multiple database programs to research and resolve complex issuesEducate external customers about MedImpact's roles and responsibilitiesFollow up with callers to ensure...
-
Medical Supply Specialist
5 days ago
Cebu City, Central Visayas, Philippines I-NEX PHILIPPINES CORPORATION Full timeJob OverviewWe are seeking a highly skilled Medical Supply Specialist to join our team at I-NEX PHILIPPINES CORPORATION. As a Medical Supply Specialist, you will be responsible for providing product expertise to drive sales of medical supplies to healthcare professionals, hospitals, clinics, and other healthcare facilities.Key Responsibilities:Develop a deep...
-
Network Support Specialist
11 hours ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeStaff4Me's VisionWe are seeking a skilled Network Support Specialist to join our dynamic support team. This role is responsible for handling complex technical issues and providing expert guidance to customers, ensuring they receive high-quality support.The ideal candidate will work closely with both customers and Tier I engineers, playing a crucial role in...
-
Sales and Marketing Support Associate
5 days ago
Cebu City, Central Visayas, Philippines I-NEX PHILIPPINES CORPORATION Full timeJob SummaryWe are looking for a highly skilled Sales and Marketing Support Associate to join our team at I-NEX PHILIPPINES CORPORATION. The successful candidate will have excellent communication and problem-solving skills, enabling them to effectively support the sales team and drive business growth.Main Responsibilities:To assist the sales team in providing...
-
Data and Software Solutions Specialist
7 days ago
Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full timeAescalade Business Support Services is seeking a highly skilled Data and Software Solutions Specialist to join our team. In this role, you will be responsible for providing timely and efficient technical support to our clients.As a Data and Software Solutions Specialist, you will play a key role in ensuring the success of our clients by troubleshooting...
-
Customer Service and Sales Expert
3 days ago
Cebu City, Central Visayas, Philippines I-CON Tech Intl. Inc. Full timeAbout the Job:I-CON Tech Intl. Inc. is seeking a Business Growth and Revenue Enhancement Specialist to join our sales team. In this role, you will be responsible for identifying and pursuing new business opportunities, building relationships with existing customers, and driving revenue growth through strategic sales initiatives.
-
IT Support Specialist
1 week ago
Cebu City, Central Visayas, Philippines Kinettix Inc. Full timeJob Title: IT Support SpecialistAt Kinettix Inc., we are seeking an experienced IT Support Specialist to join our team. The ideal candidate will have a strong background in technical support, troubleshooting, and problem-solving skills.Key Responsibilities:Provide exceptional customer service via phone, email, or ticketing system.Diagnose and resolve...
-
Phone Support Specialist
2 hours ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**Job Summary:**We are seeking experienced Call Center Representatives to join our team at TASQ Staffing Solutions. The ideal candidate will have a strong background in customer service and be able to communicate effectively with customers.**Key Responsibilities:**Handle customer inquiries and resolve issues in a professional and timely mannerProvide...
-
IT Support and Development Professional
7 days ago
Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full timeWe are seeking a highly skilled IT Support and Development Professional to join our team at Aescalade Business Support Services. In this role, you will be responsible for providing timely and efficient technical support to our clients.As an IT Support and Development Professional, you will play a key role in ensuring the success of our clients by...
-
Security System Support Specialist
6 days ago
Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeAt Talent Outsourcing Channel Solutions, we are seeking a skilled Security System Support Specialist to handle customer inquiries regarding their home security systems. The ideal candidate will provide exceptional customer service by answering phone calls and responding to emails in a timely and professional manner.Responsibilities:Handle customer inquiries...
-
IT Technical Support Specialist
6 days ago
Cebu City, Central Visayas, Philippines MEGAMAXX COMPUTER SHOP Full timeAt MEGAMAXX COMPUTER SHOP, we are seeking a skilled IT Technical Support Specialist to join our team. No experience required.About UsWe value Employee Recognition and Rewards: Equity Incentive Plan, Commission, Performance Bonus, Incentives.Job ResponsibilitiesProvide first-line technical support for IT incidents and requests via phone, email, and in-person,...
-
Software and Data Support Expert
7 days ago
Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full timeAescalade Business Support Services is seeking a skilled Software and Data Support Expert to join our team. In this role, you will be responsible for providing timely and efficient technical support to our clients.As a Software and Data Support Expert, you will play a key role in ensuring the success of our clients by troubleshooting technical issues and...