Customer Support Associate

6 days ago


Pasig, National Capital Region, Philippines Risewave Consulting Inc. Full time

Job Summary:

Risewave Consulting Inc. seeks a highly skilled Customer Support Associate to provide exceptional customer service and support to our clients. This role involves answering pre-sales, in-sales, and after-sales inquiries, providing timely and effective solutions, and ensuring timely answering of calls.

Key Responsibilities:

  • Respond to customer inquiries via phone and resolve issues in a professional and timely manner
  • Provide solutions to customer requests and concerns
  • Ensure adherence to standard online time and maintain a smooth workflow
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Complete assigned tasks and meet performance targets

Requirements:

  • Minimum 2 years of customer service experience
  • Basic knowledge of the hotel industry or travel account
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Shift work and rotating breaks

Why Join Us:

Risewave Consulting Inc. offers a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development.



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