Customer Support Associate
6 days ago
Job Summary:
Risewave Consulting Inc. seeks a highly skilled Customer Support Associate to provide exceptional customer service and support to our clients. This role involves answering pre-sales, in-sales, and after-sales inquiries, providing timely and effective solutions, and ensuring timely answering of calls.
Key Responsibilities:
- Respond to customer inquiries via phone and resolve issues in a professional and timely manner
- Provide solutions to customer requests and concerns
- Ensure adherence to standard online time and maintain a smooth workflow
- Work collaboratively with the team to achieve sales and customer satisfaction goals
- Complete assigned tasks and meet performance targets
Requirements:
- Minimum 2 years of customer service experience
- Basic knowledge of the hotel industry or travel account
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Shift work and rotating breaks
Why Join Us:
Risewave Consulting Inc. offers a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development.
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