Operations Support Associate
2 months ago
Job Title: Part-Time Remote Operations Support Associate
Company: Atticus Advisory Solutions Inc
Job Summary:
We are seeking a dedicated Part-Time Operations Support Associate to join our team remotely, working closely with the Operations Manager to ensure smooth operations. As a key member of our team, you will be responsible for supporting the Operations Manager in handling goods imports, accurately booking stock into systems, and coordinating outbound shipments.
Key Responsibilities:
- Goods Imports & Stock Booking: Assist the Operations Manager in handling goods imports and accurately booking stock into systems.
- Stock Allocation: Help allocate stock to customers based on orders and demand.
- Outbound Shipping & Customs: Coordinate outbound shipments and ensure all customs documentation is accurate.
- Invoice Checking & Chasing: Verify and follow up on invoices with suppliers and clients.
- Product Listing: Assist with listing products on various online marketplaces, ensuring accurate product details.
- Sales Support: Organize and assist with customer sales, including order processing and relationship management.
- Admin & Returns Handling: Provide administrative support, manage returns, and resolve customer queries.
- Operations Reporting: Generate reports on key operational metrics to support decision-making.
- Ad-hoc Support: Assist with additional operational tasks as needed by the Operations Manager.
- Customer Service: Provide customer service via email and phone, addressing inquiries and resolving issues.
Requirements:
- Numerate, with strong analytical skills.
- Excellent written and verbal communication.
- Proactive, with the ability to take initiative and solve problems independently.
- Experience with Microsoft Office, strong Microsoft Excel skills and experience with operational or administrative roles is preferred.
- Customer service experience is a plus.
- Reliable internet, a laptop, and a quiet working environment are required.
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