Client Success Director

24 hours ago

Mandaluyong City, National Capital Region, Philippines beBeeLeadership Full time ₱456,000 - ₱504,000

Account Lead

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This is a leadership position that requires strong communication skills, strategic thinking, and the ability to build lasting relationships with clients across global markets.

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The ideal candidate will have experience in account management or client experience, a tech-savvy mindset, and excellent English communication skills.

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Responsibilities include leading direct video interactions with international clients, coaching and developing high-performing teams of virtual assistants, shaping the future of proprietary software through hands-on testing, and building partnerships with clients.

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Key qualifications include excellent leadership skills, the ability to communicate effectively with diverse groups, and a passion for delivering exceptional services.

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  • Lead engaging video calls with international clients.
  • Guide new clients and assistants through smooth onboarding experiences.
  • Handle support matters with a solutions-first approach.
  • Turn client feedback into actionable improvements.
  • Build strong, lasting client relationships through proactive communication.
">Team Development Mastery:">
  • Coach assistants to deliver exceptional services.
  • Create personalized growth plans for team members.
  • Foster a culture of knowledge sharing and innovation.
  • Track and celebrate performance wins.
  • Turn challenges into learning opportunities.
">Tech & Innovation Leadership:">
  • Test-drive new features in our proprietary software.
  • Provide strategic feedback for product enhancement.
  • Create and optimize standard operating procedures.
  • Pioneer new ways of delivering value to clients.
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This role requires someone who has excellent communication skills, 1-2 years of leadership experience, 1-2 years of account management or client experience, a tech-savvy mindset, and natural talent for building relationships through video calls.

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