
Top Customer Service Leadership Role
1 week ago
At TalentPop, we're looking for a results-driven leader who can motivate and elevate our customer support teams.
Key Responsibilities- Minimum 3 years of leadership experience in a customer service environment.
- Proven background in e-commerce customer service (Shopify, BigCommerce, or Amazon experience a plus).
- Strong command of English, both written and spoken.
- Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
- Track record in managing KPIs, attendance, and performance with precision.
- Experienced in regular team coaching, one-on-one mentoring, and performance reviews.
- Ability to assess team well-being and provide support where needed.
- Analytical skills to create, interpret, and act on performance reports.
- Performance and recognition bonuses
- Health and dental insurance
- Paid time off
- Year-end bonus
- Personal computer with at least an i5 processor (or equivalent)
- Minimum 20 Mbps internet speed (both upload and download)
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Expert Customer Service Leadership
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HR Leadership Role
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Customer Service Professional
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Customer Service Director
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Customer Experience Leader
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Customer Service Representative Wanted
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Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱693,000 - ₱1,212,400Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. This role involves providing top-notch support to our customers, troubleshooting complex issues, and guiding them through our product features.Key ResponsibilitiesAssist customers with their queries through various channelsResolve customer complaints, recommend...