Thriving Customer Experience Expert

1 day ago


Manila, National Capital Region, Philippines beBeeCAREER Full time ₱250,000 - ₱500,000

Customer Support Agent Job Description

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As a Customer Support Agent, you will be the first point of contact for travelers and internal teams, assisting with everything from pre-trip inquiries to on-trip issues and local operational resolutions.

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You will handle queries about existing bookings, support internal teams with customer interactions at pick-up and drop-off, and provide real-time assistance for any challenges that arise on-trip.

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Whether it's troubleshooting vehicle issues, coordinating emergency roadside services, or liaising with our local operations, insurance providers or external partners, you'll play a critical role in getting our travelers back on the road as quickly as possible, guaranteeing a successful resolution of their problems and maximizing their service satisfaction.

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  • Key Responsibilities:">


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