Senior Online Retail Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeEcommerce Full time ₱60,000 - ₱80,000
E-commerce Operations Manager Job Description

Overview:

This role oversees the day-to-day operations of Amazon and BWP storefronts. It involves managing inventory, optimizing listings, and delivering excellent customer service to ensure a seamless online shopping experience.

The ideal candidate is resourceful, organized, and experienced in navigating Amazon Seller Central and related platforms.

Responsibilities:
  • Manage product listings on Amazon and BWP, ensuring accuracy, SEO optimization, and brand consistency
  • Monitor and maintain stock levels across platforms; coordinate restocking and updates with the warehouse team
  • Respond promptly and professionally to customer inquiries, concerns, and reviews
  • Track store performance metrics and deliver actionable insights to improve sales and customer satisfaction
  • Oversee order processing, fulfillment coordination, and returns
  • Collaborate with the marketing team to implement promotional strategies
  • Maintain and analyze daily performance logs using Excel or similar tools
  • Ensure compliance with marketplace policies and operational best practices
Qualifications:

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