Operations Coordinator
2 weeks ago
We are a leading provider of innovative mobility solutions, serving over 2 million subscribers across the globe. As Cartrack, we foster a collaborative and dynamic work environment where our teams are empowered to drive business growth through innovation and efficiency.
Our Operations Coordinator (Scheduler) will play a critical role in ensuring seamless customer experiences. Key responsibilities include:
- Scheduling installations with customers
- Managing fast turnaround times and maintaining short lead times
- Responding to customer inquiries via phone and email
- Escalating issues to relevant departments and following up on resolution
- Providing quality customer service and maintaining excellent phone etiquette
- Supporting customer activities
- Verifying sales agreements for accuracy
- Assisting with administrative tasks and performing ad-hoc duties as needed
To succeed in this role, you will require:
- A minimum diploma or bachelor's degree in any field
- Previous project management experience is an asset
- You may be a fresh graduate or have up to 6 months of experience in scheduling, logistics, delivery, or administration
- Proficiency in Microsoft Office applications, particularly Excel
- Excellent communication and interpersonal skills
- A hands-on approach and positive attitude
- High organization skills and a sense of urgency
- Meticulous attention to detail
- Familiarity with the Philippines geography is a plus
- Ability to work on-site in Makati City, NCR
We estimate the salary for this position to be around ₱35,000 - ₱45,000 per month, depending on experience and qualifications. If you are a motivated individual looking to join a dynamic team, please submit your application.
Benefits of working with us include:
- Ongoing training and development opportunities
- A competitive salary package
- A dynamic and supportive work environment
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