Operations Coordinator

2 weeks ago


Makati City, National Capital Region, Philippines Cartrack Full time

We are a leading provider of innovative mobility solutions, serving over 2 million subscribers across the globe. As Cartrack, we foster a collaborative and dynamic work environment where our teams are empowered to drive business growth through innovation and efficiency.

Our Operations Coordinator (Scheduler) will play a critical role in ensuring seamless customer experiences. Key responsibilities include:

  • Scheduling installations with customers
  • Managing fast turnaround times and maintaining short lead times
  • Responding to customer inquiries via phone and email
  • Escalating issues to relevant departments and following up on resolution
  • Providing quality customer service and maintaining excellent phone etiquette
  • Supporting customer activities
  • Verifying sales agreements for accuracy
  • Assisting with administrative tasks and performing ad-hoc duties as needed

To succeed in this role, you will require:

  • A minimum diploma or bachelor's degree in any field
  • Previous project management experience is an asset
  • You may be a fresh graduate or have up to 6 months of experience in scheduling, logistics, delivery, or administration
  • Proficiency in Microsoft Office applications, particularly Excel
  • Excellent communication and interpersonal skills
  • A hands-on approach and positive attitude
  • High organization skills and a sense of urgency
  • Meticulous attention to detail
  • Familiarity with the Philippines geography is a plus
  • Ability to work on-site in Makati City, NCR

We estimate the salary for this position to be around ₱35,000 - ₱45,000 per month, depending on experience and qualifications. If you are a motivated individual looking to join a dynamic team, please submit your application.

Benefits of working with us include:

  • Ongoing training and development opportunities
  • A competitive salary package
  • A dynamic and supportive work environment


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