Healthcare Operations Coordinator

23 hours ago


Makati City, National Capital Region, Philippines Phoenix Virtual Solutions Full time
Job Summary:
We are seeking a highly organized and detail-oriented Healthcare Operations Coordinator to join our team at Phoenix Virtual Solutions. This individual will play a vital role in ensuring the smooth operation of our healthcare services.

About Us:
At Phoenix Virtual Solutions, we are dedicated to providing exceptional patient care and services. Our team is passionate about making a positive impact in the lives of our patients and their families.

Responsibilities:
As a Healthcare Operations Coordinator, you will be responsible for managing the physicians' appointment calendar, maintaining Electronic Medical Records (EMR), and handling patient complaints. You will also be responsible for analyzing complaints to enhance the overall quality of care and creating and maintaining record-keeping files and systems. Additionally, you will assure confidentiality of paperwork, documents, and calls, and handle calls from providers and plan members regarding balance inquiries and generate appropriate resolutions if necessary. Furthermore, you will maintain timely communication with patients and represent the client in an approachable, pleasant, and professional manner.

Requirements:
To be successful in this role, you must have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. You should also have experience working with electronic medical records and be proficient in Microsoft Office Suite. Additionally, you must be able to maintain confidentiality and handle sensitive information discreetly.

Benefits:
As a Healthcare Operations Coordinator at Phoenix Virtual Solutions, you will enjoy a competitive salary of $50,000 - $60,000 per year, depending on experience. You will also have access to comprehensive health insurance, paid time off, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

Salary: $52,500 per year

Estimated Salary Range: $48,000 - $62,000 per year

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