Service Delivery Expert

3 days ago


Cebu City, Central Visayas, Philippines Jebsen & Jessen Pte Ltd. Full time
About the Team

The Service Delivery Expert will play a critical role in delivering exceptional service to our customers. This individual will be responsible for managing a team of service professionals, ensuring that they have the necessary skills and knowledge to perform their roles effectively.

Key Responsibilities
  • Manage a team of service professionals to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Develop and implement service strategies to meet or exceed customer expectations.
  • Ensure that all service operations are aligned with company policies and procedures.
  • Monitor and report on service metrics to inform business decisions.
Requirements
  • At least 5 years of experience in service or a related field.
  • Proven track record of success in service delivery, including meeting or exceeding customer expectations.
  • Exceptional leadership, communication, and management skills.
  • Knowledge of service business and operation.


  • Cebu City, Central Visayas, Philippines NeksJob Full time

    Role DescriptionWe are seeking an experienced Service Delivery Expert to join our Neksjob Corporation team. In this role, you will be responsible for delivering exceptional customer experiences through efficient queue management, mailbox management, and ad-hoc task fulfillment. You will also develop and maintain a thorough understanding of our Standard...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    Job Overview:We are looking for a skilled IT Service Delivery Expert to join our team at CallTek. The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and maintaining a high level of customer satisfaction.Responsibilities:Support Requests: Respond to and resolve support requests from clients via...


  • Cebu City, Central Visayas, Philippines DRM Outsourcing Company Full time

    Job OverviewAt DRM Outsourcing Company, we are seeking an IT Service Delivery Expert to join our team. This role will be responsible for delivering high-quality technical support, analyzing complex issues, and working closely with the development team to enhance system functionality.Key Responsibilities:Deliver prompt and professional technical support to...


  • Cebu City, Central Visayas, Philippines GDV Stackph Full time

    We are seeking highly motivated and enthusiastic individuals to join our team as Service Delivery Experts. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through various communication channels.About the PositionThis is an exciting opportunity to work in a dynamic environment where no two days are...


  • Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full time

    Service Delivery Lead Job SummaryWe are seeking a highly skilled Service Delivery Lead to join our team at Tasq Staffing Solutions. This role is critical in delivering exceptional customer service and leading our team to achieve operational excellence.Main ResponsibilitiesDeliver exceptional customer service by handling customer complaints and providing...


  • Cebu City, Central Visayas, Philippines Inspiro Full time

    In this role, you will be responsible for managing the delivery of HR services across the organization. You will work closely with various departments to provide strategic guidance on HR-related matters, including employee relations, benefits administration, and payroll.Responsibilities:Provide expert advice on HR policies, procedures, and best practices to...


  • Cebu City, Central Visayas, Philippines Recruiter PH Full time

    In this role, you will be responsible for delivering high-quality training programs that equip employees with the knowledge and skills needed to succeed in their roles. As a Process Delivery Expert, you will work closely with stakeholders to design and implement training solutions that meet the needs of the business.


  • Cebu City, Central Visayas, Philippines TDCX Philippines Full time

    Job DescriptionThe Quality Analyst role involves evaluating employee behavior and customer service performance through call monitoring. This position requires strong analytical and problem-solving skills to develop and implement quality processes and procedures.ResponsibilitiesMonitor calls to evaluate employee behavior and customer service...


  • Cebu City, Central Visayas, Philippines RecruiterPH Full time

    Job DescriptionJob SummaryWe are a leading provider of healthcare services and we are seeking a highly skilled and experienced healthcare professional to join our team as a Healthcare Delivery Expert. As a key member of our HRD function, you will be responsible for delivering high-quality healthcare services to our employees.Main ResponsibilitiesDeliver...

  • MIS Delivery Expert

    7 days ago


    Cebu City, Central Visayas, Philippines Tech Mahindra Full time

    Join us as a MIS Delivery Expert at Tech Mahindra and take on the challenge of delivering exceptional results in managing our business processes.The ideal candidate should have good excel skills and be able to up-skill the team on excel skill sets if required, be hands on with creating reports.Requirements:Team managementClient Management – Internal and...


  • Cebu City, Central Visayas, Philippines Qualfon Philippines, Inc. Full time

    Service Delivery Coordinator Job SummaryWe are seeking an experienced Service Delivery Coordinator to join our team. The successful candidate will be responsible for coordinating service delivery activities, including scheduling and resource allocation, to ensure exceptional customer experiences.Main Responsibilities:Coordinate service delivery activities,...

  • Service Delivery Lead

    3 weeks ago


    Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DELIVERY LEADRole Purpose:The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance...

  • Service Delivery Lead

    3 weeks ago


    Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DELIVERY LEADRole Purpose:The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance...


  • Cebu City, Central Visayas, Philippines Lexmark Full time

    About the JobThis is an exciting opportunity for a talented individual to join Lexmark's team as a Serviceability Engineer. In this role, you will play a critical part in ensuring the successful delivery of our products by leading the implementation of NPI and sustaining serviceability requirements.Your Key Tasks:Lead the creation and management of service...


  • Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to join our team as a Senior Service Delivery Manager. As a Senior Service Delivery Manager, you will be responsible for managing a team of service delivery professionals to ensure the successful delivery of services to our clients.Key Responsibilities:Manage a team of service...


  • Cebu City, Central Visayas, Philippines LEXIE STAFFING AND BUSINESS CONSULTING Full time

    As a Service Delivery Specialist with LEXIE STAFFING AND BUSINESS CONSULTING, you will play a key role in delivering top-notch customer service to our clients. We are looking for talented individuals who possess excellent communication skills, a strong work ethic, and a passion for helping others.


  • Cebu City, Central Visayas, Philippines UnitedHealth Group Full time

    Our MissionUnitedHealth Group aims to improve health outcomes by connecting people with necessary resources. We believe in leveraging technology to drive innovation and deliver exceptional customer experiences.Job RequirementsThis position involves providing technical support to our enterprise, vendors, patients, and clients. Key responsibilities...


  • Cebu City, Central Visayas, Philippines Qualfon Full time

    About the Job:We are seeking a Technology Service Delivery Lead to join our team at Qualfon Cebu, Central Visayas, Philippines. As a key member of our IT department, you will be responsible for delivering high-quality IT services to our customers.Key Responsibilities:Service Delivery ManagementPlan, organize, direct, control, and evaluate the delivery of IT...


  • Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Description:We are seeking a highly skilled Service Delivery Operations Manager to join our team at BEST CAREERS AND OPPORTUNITIES. In this role, you will be responsible for ensuring excellent customer service delivery of all technology solutions and products to clients.Key Responsibilities:Oversee and manage service delivery by meeting all...


  • Cebu City, Central Visayas, Philippines KABUHAYAN NAMIN INC. Full time

    Responsibilities and QualificationsOffer top-notch customer service through various communication channels.Maintain accurate records of client interactions and transactions.Collaborate with internal teams to resolve complex client issues.A strong background in customer-facing roles, combined with proficiency in MS Office/Google Suite, is highly desirable.