Virtual Support Specialist

1 month ago


Taguig, National Capital Region, Philippines Cyberbacker Full time
About Cyberbacker

We are a forward-thinking organization that values innovation and efficiency. Our team is dedicated to providing exceptional support services that drive business success.

Salary & Benefits

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Job Description

This is an exciting opportunity to join our team as a Virtual Support Specialist. As a key member of our operations department, you will play a critical role in ensuring seamless day-to-day activities. Your primary responsibilities will include:

Transcription Services
  • Listen to live or recorded calls and take detailed notes on key points discussed.
Call Preparation
  • Prepare daily call lists, meeting agendas, and materials as needed, ensuring all parties have necessary information.
Schedule Coordination
  • Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
Reporting and File Management
  • Prepare reports on key metrics and performance indicators within specified deadlines.
  • Update and maintain virtual files to ensure information is organized and easily accessible.
Administrative Tasks
  • Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments.
Requirements

To be successful in this role, you must possess:

  • Able to work independently and solve problems proactively.
  • A team player mindset, with a positive attitude and strong work ethic.
  • Strong organizational and time management skills.
  • Knowledge of digital tools and software such as Google Workspace and Zoom.


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