Gaming Support Specialist

1 month ago


Taguig, National Capital Region, Philippines John Clements Recruitment Inc. Full time
Job Overview

We are seeking a skilled Gaming Support Specialist to join our team at John Clements Recruitment Inc.

About the Role

This is a fantastic opportunity for individuals who are passionate about customer support and gaming. As a Gaming Support Specialist, you will be responsible for responding to customer inquiries via phone, email, or chat, providing general customer support, and informing customers about new features and functionalities.

Responsibilities
  • Respond to customer queries via phone, email, or chat in a timely and professional manner
  • Provide general customer support, resolving issues and addressing concerns
  • Inform customers about new features and functionalities of our gaming services
  • Assist with B2B support for payment operations
  • Perform other duties as assigned by management
Requirements

To be successful in this role, you will need to have:

  • Experience in customer service or a related field, preferably in the financial or online gaming industry
  • A hospitable character and excellent communication skills
  • The ability to work effectively in a fast-paced environment
  • Availability to work a shifting schedule, with no graveyard shifts at present
  • English or Tagalog language proficiency
What We Offer

We offer a competitive salary, which is estimated to be around PHP 40,000 - PHP 60,000 per month, depending on experience. You will also have the opportunity to work in a dynamic and supportive team environment.

How to Apply

If you are a motivated and customer-focused individual who is passionate about gaming, please submit your application immediately.



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