
IT Support Professional
3 days ago
We are seeking a highly skilled and dedicated Support Specialist to join our team.
The ideal candidate will possess excellent technical skills, strong problem-solving abilities, and exceptional communication skills.
This role is perfect for someone who is passionate about providing top-notch support to clients and stakeholders.
Responsibilities- Assist clients with complex technical issues and provide solutions in a timely manner.
- Perform minor code changes and updates to ensure platform stability and functionality.
- Collaborate with internal teams to resolve technical queries and concerns.
- Document technical issues and resolutions in detailed reports.
- Stay up-to-date with the latest industry trends and technologies.
- Bachelor's degree in a computer-related field or equivalent experience.
- At least 1 year of experience in technical support roles.
- Proficient in MS Office (Word, Excel).
- Familiarity with ticketing systems (e.g., JIRA, FreshDesk).
- Excellent English communication and interpersonal skills.
Competitive salary package
Opportunities for career growth and professional development
A collaborative and dynamic work environment
Seniority level- Entry-level
- Full-time
- Information Technology
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