Head of Client Engagement and Strategic Initiatives

17 hours ago

Las Piñas, National Capital Region, Philippines beBeeCommunication Full time ₱2,200,000 - ₱2,900,000
Job Overview

We are seeking a highly skilled professional to lead our client communication efforts and drive strategic initiatives that promote our brand and enhance customer experience. As a key member of our team, you will design and implement effective communication strategies that meet the evolving needs of our clients and stakeholders.

About the Role

This is an exciting opportunity for a seasoned communications expert to join our organization and make a significant impact on our business. As Head of Client Communications, you will be responsible for developing and executing comprehensive communication plans that showcase our company's value proposition and build strong relationships with our clients.

Key Responsibilities

  • Design and manage client communication programs to promote our brand and services.
  • Collaborate with cross-functional teams to develop and implement effective communication strategies that meet the needs of our clients and stakeholders.
  • Lead the development of client case studies, testimonials, and reference materials to support sales and marketing efforts.
  • Manage our presence on review platforms and develop processes to collect client reviews, respond to feedback, and maintain a high brand reputation.
  • Contribute to the creation of a global client community experience through curated content, forums, events, or reference programs.

Requirements

  • 10+ years of experience in client communications, customer marketing, or B2B content roles.
  • Experience communicating with global clients, preferably in outsourcing, SaaS, or tech-enabled services.
  • Prior experience managing review site strategy, case studies, or reference programs is strongly preferred.
  • Strong writing, storytelling, and stakeholder management skills.
  • Project management skills and the ability to juggle multiple stakeholders across global time zones.
  • Familiarity with platforms like Microsoft 365, HubSpot, Salesforce, and project management tools (e.g., Monday.com, Asana).

What We Offer

  • A competitive salary package.
  • A permanent work-from-home arrangement.
  • HMO coverage with free dependent upon regularization.
  • A flexible shift schedule.
  • Upskilling opportunities through our training programs.
  • Exclusive lifestyle perks (hotel and restaurant discounts, and more).
  • Unlimited opportunities for employee referral incentives across the organization.
  • Standard government and benefits.
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash).

Why Join Us?

We are a top employer recognized for our commitment to excellence and people-first approach. Our company culture is rooted in care and empathy, providing a supportive work environment for our employees. With 20 offices across 11 countries and 1,000+ clients, we offer a unique opportunity to create real impact every day.

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