Service Desk Representative

We are looking for a highly motivated and customer-focused Help Desk Professional to join our team at Nityo Infotech Services Philippines. As a Technical Support Representative, you will be responsible for providing timely and effective support to our clients.Responsibilities:Responding to client inquiries via phone, email, or chatAnalyzing and resolving...

We are seeking a highly skilled IT Service Desk Representative to join our team at Nityo Infotech. As a member of our technical support team, you will be responsible for providing exceptional customer service and resolving technical issues in a timely manner.About the Role:Provide technical support to customers via phone, email, or chatAnalyze and...

NITYO INFOTECH IS LOOKING FOR:IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 12 HC NEEDEDSalary: Up to 30,000 PHP Gross + Php 10,000 completion bonusWith shuttle service in Manila AreaLocation: BGC, Taguig (Hybrid, 10 days onsite per monthSchedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: September 24, 2024Open...

The RoleThe Service Desk Manager will play a pivotal role in managing a skilled team responsible for the first line support of all technical products managed by Insurance Technology. This includes setting goals, developing processes, and leading the Service Desk team. The manager works closely with other support functions and business leaders to ensure that...

About the RoleWe are seeking an experienced IT Service Desk Team Manager to join our team at HCLTech. The successful candidate will be responsible for managing our first line technical service desk, responding to end-user incidents and queries via email and phone.The ideal candidate will have a strong background in ITIL V2 or V3, specifically in Service...

About the RoleWe are seeking a highly skilled IT Service Desk Analyst to join our internal IT department. As part of the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice.The ideal candidate will have at least 1-3 years of experience in a service desk or helpdesk environment, with a strong background in...

URGENT HIRINGNITYO INFOTECH IS LOOKING FOR IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDEDSalary: Up to 30,000 PHP GrossLocation: BGC, Taguig (Hybrid)Schedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: July 29, 2024Open House Interview: July 09-16, 2024Other Benefits:HMO and Group Insurance after 1...

Role specific responsibilities:Managing first line technical service desk to respond to end user incidents and queries via email and phone.Route problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer and provide User...

L1 Service Desk AnalystJob Description:This position requires a technical support specialist who can provide first-level support for various computer systems, software, and hardware issues. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess basic knowledge of computer configuration and...

HCLTech Taguig, National Capital Region, PhilippinesService Desk AnalystGet AI-powered advice on this job and more exclusive features.Minimum Requirements:At least 1 year work experience as Service Desk / CSR / TSRGood communication skillsSalary Range:Up to 32k packageJob Responsibilities:Open, log, prioritize, assign, and close tickets logged in the IT...

IT Service Desk | Up to 40K Salary Package | Virtual ProcessNezda Technologies Inc.On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsPerformance Bonus, Employee of the Month Award, Employee Recognition Program, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHealth Insurance, Life Insurance,...

We are looking for a seasoned Service Desk Operations Manager to join our team at Willis Towers Watson.This role involves managing the daily operations of the Service Desk team, including setting goals, developing processes, and leading the team.ResponsibilitiesDevelop and execute the Service Desk strategy aligned with organizational goals.Manage the Service...

Company OverviewHCLTech is a leading global technology services company, helping our clients succeed in an increasingly complex and interdependent world. Our focus is on building relationships and delivering innovative solutions that meet the evolving needs of our clients.About the JobWe are seeking an experienced Help Desk Operations Director to lead our...

About the JobThe Service Desk Manager will be responsible for managing a global team of IT professionals, providing first line support for all technical products managed by Willis Towers Watson. The successful candidate will have experience in managing teams across different geographies and time zones.Key ResponsibilitiesManage the daily operations of the...

Service Desk Operations ExpertNCC Group Philippines is seeking a highly skilled Service Desk Operations Expert to join our internal IT department. As part of the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice.The ideal candidate will have at least 1-3 years of experience in a service desk or helpdesk...

Job Requirements:To succeed in this role, you will need to have strong technical skills, including knowledge of IT equipment problem-solving and fault/alarm scheduling. You should also be able to coordinate the service desk's unified scheduling and transfer issues to the appropriate maintenance personnel based on the problem type.Responsibilities:Respond to...

About the Role:We are seeking a seasoned IT professional to join our team as a Technical Trainer. The ideal candidate will have a strong background in service desk operations, excellent communication skills, and experience in developing and delivering training programs.Key Responsibilities Include:Design and Deliver Training ProgramsDevelop Comprehensive...

Company Overview:HCLTech is a leading technology company that provides end-to-end IT services to its clients. We are seeking an experienced Service Desk Team Lead to join our team and lead the service desk operations during the shift.Job Description:The selected candidate will be responsible for all the activities of the Service Desk during their shift,...

Cobden & Carter International is a leading global provider of insurance solutions. We are currently seeking a highly skilled Senior Service Desk Lead to join our team.Job Description:The Senior Service Desk Lead will be responsible for overseeing and guiding a team of Senior Service Desk Analysts in delivering exceptional technical support and customer...

Qualifications:- At least 1-2 years Experience at Service Desk or any relevant position- Must have good communication skills- Amenable to work at night shift schedule