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IT Service Desk Representative
2 weeks ago
We are looking for a highly motivated and customer-focused Help Desk Professional to join our team at Nityo Infotech Services Philippines. As a Technical Support Representative, you will be responsible for providing timely and effective support to our clients.
Responsibilities:
- Responding to client inquiries via phone, email, or chat
- Analyzing and resolving technical issues in a timely manner
- Collaborating with internal teams to resolve complex issues
Requirements:
- Associate's degree in Computer Science, Information Technology, or related field
- At least 6 months of experience in a help desk or technical support role
- Strong communication and interpersonal skills
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package