
Care Provider Scheduler
1 week ago
We are seeking a highly organized and collaborative Scheduling Coordinator to join our first-shift team. If you thrive in a structured, consistent environment and believe that scheduling is about more than just logistics—it's about people—this role could be a great fit.
In this position, you will help ensure that client needs are met by matching them with care providers who are not only available but also the right personal and professional fit. You will be part of a connected, supportive team that values clear communication, routine workflows, and thoughtful problem-solving.
Key Responsibilities- Coordinate and manage client and care provider schedules using internal scheduling software
- Analyze care needs, provider skills, preferences, and availability to make the best possible match
- Engage with care professionals and clients to confirm or adjust assignments
- Participate in daily team meetings to address scheduling gaps and optimize processes
- Use internal tools (e.g., scheduling systems, MS Teams) to track and communicate schedule changes
- Make outbound calls to care professionals to confirm assignments, coordinate shift details, or offer additional work
To achieve success in this role, you should possess excellent verbal and written communication skills, strong multitasking, organizational, and critical thinking abilities, as well as proficiency in multiple software platforms.
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