Caregiver Scheduler

1 week ago

Barcelona, Philippines beBeeScheduler Full time ₱65,432 - ₱123,456
Job Summary

We are seeking a skilled scheduler to manage caregiver assignments and coordinate client needs.

Key Responsibilities:
  • Assign caregivers based on client requirements, skills, and availability.
  • Adjust schedules for emergencies, last-minute absences, and urgent client needs.
  • Communicate schedule changes to caregivers and clients, offering incentives for hard-to-fill shifts.
  • Act as the primary contact for caregivers, handling scheduling matters and policy updates.
  • Maintain accurate records in scheduling software, tracking caregiver availability and backup schedules.
  • Resolve scheduling conflicts and caregiver disputes efficiently.
Financial Management (30%)
  • Keep financial records updated in accounting software, auditing and reconciling reports.
  • Manage accounts payable, verify caregiver timesheets, and ensure accurate payroll processing.
  • Ensure timely invoicing and payment collection from clients.

Week 1 – Initial Tasks & Onboarding:

  • Get familiar with company processes, scheduling software, and client expectations.
  • Shadow senior team members to understand workflow and scheduling protocols.
  • Begin managing lower-risk scheduling assignments under supervision.
  • Develop knowledge of caregiver profiles, availability, and specific client care needs.
  • Attend daily scheduling meetings and start contributing to coverage solutions.

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