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2 days ago
This role entails leading live training sessions and guiding upskilling in dental billing, ensuring seamless operations through structured instruction, deep expertise, and smart systems. The successful candidate will have a passion for teaching, mastery of dental billing workflows, and commitment to clinical excellence.
Key Responsibilities:
- Teach billing workflows, including insurance verification, CDT coding, claims, EOBs, and denials.
- Lead live and recorded sessions focused on payer logic, billing documentation, and audit-readiness.
- Facilitate mock scenarios to deepen system familiarity and code accuracy.
Evaluation & Performance Assessment:
- Conduct Skills Evaluation Interviews (SEIs) to assess system use, billing logic, and knowledge gaps.
- Monitor trainee progress through performance metrics and coaching tools.
- Escalate retraining needs with structured feedback.
Compliance & Documentation:
- Ensure HIPAA compliance across billing documentation.
- Reinforce accuracy in ledgers, note-taking, and coordination between billing and clinical roles.
- Minimum 3 years of U.S.-based dental billing experience, including hands-on insurance coordination and claim workflows.
- Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software standards.
- Confident leading live trainings, SEIs, and mock walkthroughs with clear communication and instructional skill.
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