Dental Billing Training Specialist

5 hours ago

Lipa City, Calabarzon, Philippines beBeeDentalBilling Full time ₱1,500,000 - ₱2,000,000

Job Overview:

A highly skilled professional is needed to lead live training sessions, guide the upskilling of Virtual Assistants (VAs), and ensure seamless billing operations through structured instruction, deep expertise, and smart systems.

This role is ideal for individuals with a passion for teaching, a mastery of dental billing workflows, and a commitment to clinical excellence.

Key Responsibilities:
  • Teach comprehensive billing workflows, including insurance verification, CDT coding, claims, EOBs, and denials
  • Lead live and recorded sessions focused on payer logic, billing documentation, and audit-readiness
  • Facilitate interactive mock scenarios to deepen system familiarity and code accuracy
  • Conduct Skills Evaluation Interviews (SEIs) to assess system use, billing logic, and knowledge gaps
  • Monitor trainee progress through various tools and provide constructive feedback
  • Escalate retraining needs with structured feedback and recommendations for improvement
  • Deliver ongoing instruction and on-demand support to learners, addressing questions and providing coaching on tone and clarity in billing notes
  • Identify common misunderstandings and flag them for review by subject matter experts

Requirements:

  • At least 3 years of U.S.-based dental billing experience, including hands-on insurance coordination and claim workflows
  • Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software standards
  • Experience leading live trainings, conducting SEIs, and facilitating mock walkthroughs with clear communication and instructional skills
  • Familiarity with HIPAA, ledger accuracy, and audit-readiness standards
  • Working knowledge of relevant software and tools, such as TalentLMS, Canva, and Salesforce

Benefits Package:

  • Comprehensive health insurance with dependent coverage
  • Generous leave policies, including sick, maternity, paternity, bereavement, and emergency leaves
  • Performance and referral incentives
  • A culture that values growth, support, and teamwork

The ideal candidate will possess strong instructional skills, a deep understanding of dental billing workflows, and excellent communication abilities.

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