Expert Dental Billing Trainer

21 hours ago

Cavite City, Calabarzon, Philippines beBeeBilling Full time ₱6,000,000 - ₱8,000,000
Job Overview

This is an exciting opportunity to lead live training sessions, guide upskilling of VAs, and ensure seamless and accurate billing operations through structured instruction, deep expertise, and smart systems.

The ideal candidate will have a passion for teaching, mastery of dental billing workflows, and a commitment to clinical excellence.

Key Responsibilities
  1. Instruction & Training Delivery: Teach billing workflows including insurance verification, CDT coding, claims, EOBs, and denials. Lead live and recorded sessions on payer logic, billing documentation, and audit-readiness. Facilitate mock scenarios to deepen system familiarity and code accuracy.
  2. Evaluation & Performance Assessment: Conduct Skills Evaluation Interviews (SEIs) to assess system use, billing logic, and knowledge gaps. Monitor trainee progress through TalentLMS, Salesforce, and checklist tools. Lead recovery training for VAs returning to the system with billing gaps. Escalate retraining needs with structured feedback. Help develop micro-modules on denials, CDT updates, and workflow corrections. Recommend updates to training content based on performance data and clinic needs.
  3. Ongoing Instruction & On-Demand Support: Answer learner questions around codes, payer rules, and patient communication. Deliver practical coaching on tone and clarity in billing notes. Identify common misunderstandings and flag them for SME team review.
  4. Compliance & Documentation: Ensure HIPAA compliance across billing documentation. Reinforce accuracy in ledgers, note-taking, and coordination between billing and clinical roles.
Required Qualifications
  1. At least 3 years of U.S.-based dental billing experience, including hands-on insurance coordination and claim workflows.
  2. Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software standards.
  3. Confident leading live trainings, SEIs, and mock walkthroughs with clear communication and instructional skill.
  4. Experience onboarding or upskilling VAs, front desk, or billing teams with hands-on training.
  5. Familiarity with U.S. dental PM software (Dentrix, Open Dental, Eaglesoft).
  6. Working knowledge of TalentLMS, Canva, and Salesforce.
  7. Experience supporting both billing & clinical coordination tasks is a plus.

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