Exceptional Guest Experience Specialist

22 hours ago


General Santos, Soccsksargen, Philippines beBeeRepresentative Full time $9,600 - $12,000
Guest Services Representative Opportunity

We are seeking two skilled Guest Services Representatives to deliver exceptional experiences for our guests.

Key Responsibilities
  • Respond promptly to guest inquiries and communications, ensuring seamless interactions.
  • Effectively handle guest phone calls, resolving issues efficiently to guarantee satisfaction.
  • Collaborate with internal teams, including cleaning and maintenance, to maintain high standards of service excellence.
  • Accurately update reservations for proper accounting and financial management.
  • Liaise with platforms like Airbnb and VRBO to resolve channel-specific issues effectively.
Essential Qualifications
  • Proficiency in operating short-term rental property management systems and OTA booking channels.
  • Fluent English language skills, both written and spoken.
  • Experience working with Google Workspace (Gmail, Google Sheets, Google Docs).
  • Strong problem-solving abilities and a customer-focused mindset.
  • Capacity to work independently and manage multiple tasks effectively.


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