Account Relationship Manager

7 days ago

Davao City, Davao, Philippines beBeeClientFocus Full time ₱2,000,000 - ₱3,200,000

Unlocking the potential of clients is a key focus area for this role. As an Account Executive, you will be responsible for managing client relationships, analyzing their operations, and recommending solutions that meet their goals.

Key Responsibilities
  • Act as the primary point of contact for assigned clients, ensuring their needs are addressed promptly and efficiently.
  • Analyze client operations and provide actionable insights to inform dashboard solutions that drive business success.
  • Deliver projects on time, lead training sessions, and support successful adoption of dashboards across various industries.
  • Build long-term relationships with clients, driving satisfaction and retention through proactive communication and issue resolution.
  • Identify opportunities for upselling or cross-selling within accounts, positioning the organization for future growth.
  • Resolve client issues effectively, collaborating with internal teams to prevent recurrence and ensure seamless client experience.
  • Monitor product usage, gather feedback, and share valuable insights with the product development team to inform future enhancements.
Requirements
  • Minimum of 2 years' experience in B2B account management, client success, or technology consulting (SaaS/analytics experience preferred).
  • Proven ability to manage multiple accounts and deliver solutions that exceed client expectations.
  • Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
  • Ability to work independently and collaboratively as part of a global team, with flexibility to adapt to changing priorities and deadlines.
Perks & Benefits
  • Flexible work-from-home setup with company-provided equipment.
  • 13th-month pay bonus, HMO with dental and life insurance, and comprehensive benefits package.
  • 18 vacation leaves and 6 sick leaves, plus tenure incentives and career growth opportunities.
  • Free meal on the first Friday of every month, fostering a sense of community and camaraderie among team members.
Seniority Level
  • Entry level position with opportunities for growth and advancement.
Employment Type
  • Full-time opportunity with regular working hours and competitive compensation.
Job Function
  • Sales and Business Development, focusing on client acquisition and retention.
Industries
  • Wireless Services, Telecommunications, and Communications Equipment Manufacturing.

This role offers the chance to work with international clients, develop expertise in data and analytics, and be part of a growing team. If you're proactive, client-focused, and ready to take ownership of your accounts, we'd like to hear from you.

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