Travel Support Specialist

1 day ago

Makati City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱1,500,000 - ₱2,300,000

We are seeking a Travel Support Specialist to provide exceptional customer service and assistance with ground transportation bookings.

This role is ideal for individuals who enjoy problem-solving, working independently, and collaborating with stakeholders to resolve issues efficiently.

Key Responsibilities:
  • Respond to live chat and email inquiries in a timely and professional manner
  • Assist customers with booking cancellations and changes
  • Resolve service issues by coordinating with various stakeholders
  • Develop and implement effective service protocols and workflows
  • Contribute to the development of internal knowledge resources and external support materials
Requirements:
  • Excellent analytical and problem-solving skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Flexibility in scheduling and ability to work independently
  • Proficiency in computer software and online support systems
  • Self-motivated and results-driven individual with a strong attention to detail

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