Travel Consultant

1 day ago

Makati City, National Capital Region, Philippines HURIS Inc. (Official) Full time $60,000 - $80,000 per year

We are seeking a highly experienced and detail-oriented 
Travel Consultant
 to join our team. The ideal candidate will have extensive experience in a similar role and possess a comprehensive understanding of domestic and international travel logistics. This role requires a high level of expertise in creating complex itineraries, a customer-centric approach, and a strong ability to manage various travel arrangements, including corporate, marine, and leisure.

Key Responsibilities:

  • Client Management & Itinerary Planning:
     Consult with clients to understand their travel needs, preferences, and budget. Design and book customized domestic and international travel itineraries, including flights, accommodations, transportation, and activities.
  • Booking & GDS Proficiency:
     Utilize multiple Global Distribution Systems (GDS) to research, book, and manage travel reservations. Handle complex arrangements for corporate, marine, and leisure travel with a high degree of accuracy.
  • Knowledge & Compliance:
     Maintain in-depth knowledge of international and domestic destinations, visa processes, and travel regulations. Advise clients on required documentation, travel advisories, and health and safety protocols.
  • Communication & Negotiation:
    Communicate confidently and effectively with clients and travel partners, both verbally and in writing. Negotiate rates and secure the best value for clients.
  • Problem-Solving & Support:
    Proactively address and resolve any travel-related issues that may arise before, during, or after a trip. Provide high-level customer service and support to ensure a seamless travel experience.
  • Administrative & Organizational:
     Maintain meticulous records of all client interactions and travel bookings. Work with a close attention to detail and high level of organization to manage multiple tasks and prioritize effectively.
  • Teamwork & Independence:
    Work independently on assigned tasks while also collaborating effectively as a member of a team. Be able to multitask and work long or flexible hours when necessary to meet client needs.

Qualifications and Experience

  • Education: Bachelor's Degree in Tourism or an allied course.
  • Experience: A minimum of 7 years of work experience in a similar travel consultant role.
  • Technical Skills:
  • Proficiency in using multiple GDS systems (e.g., Amadeus, Sabre, Galileo).
  • Proficiency in handling corporate, marine, international, and domestic travel arrangements.

Knowledge:

  • In-depth knowledge of international and domestic destinations, visa processes, and travel regulations.
  • Strong understanding of creating customized itineraries that align with client preferences and budgets.

Soft Skills:

  • High level of accuracy and strong problem-solving skills.
  • Proficiency in the English language, both verbal and written.
  • Ability to communicate confidently and negotiate effectively.
  • Excellent attention to detail and highly organized.
  • Ability to work independently and as part of a team.
  • Strong prioritizing skills and the ability to follow through on tasks.
  • Able to multitask, work long and flexible hours if necessary.
  • A strong "people person" with a genuine passion for customer service.

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