End-User Computing Specialist
5 days ago
Esevel Manila, National Capital Region, Philippines
Job OverviewWe are seeking an experienced IT End-User Computing Engineer to join our team at Esevel Pte Ltd. This role will be responsible for managing the life cycle of all service-raised incidents and service requests while ensuring adherence to the ticket SLAs and highest level of customer satisfaction.
The ideal candidate will have a solid understanding of computer hardware and software, including vendor liaison for faulty parts replacement. They will handle IT equipment deployment, setup, retrieval and storage, and assist with logistics arrangements with third-party logistics providers/vendors.
- Maintain computer hardware and software.
- Handle IT equipment deployment, setup, retrieval, and storage.
- Assist with logistics arrangements with third-party logistics providers/vendors.
- Perform installation, configuration, testing, and maintenance of operating systems, application software, and system management tools.
The successful candidate will be able to diagnose, troubleshoot, and resolve issues independently, escalating only when absolutely necessary. They will provide timely and professional support to customers, ensuring minimal disruption to business operations.
This is a full-time position that requires 2-3 years of experience providing end-user computing support. The ideal candidate will be expert in supporting Windows and Mac operating systems, familiar with Linux OS, and experienced with enterprise applications, collaboration tools, and file-sharing services.
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Manila, National Capital Region, Philippines Esevel Pte Ltd Full timeEsevel Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the IT End-User Computing Engineer role at Esevel1 day ago Be among the first 25 applicantsOpportunity in a company with a solid track record of performanceRemote friendly work cultureRapid career advancement with opportunities to learnCompetitive salary...
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