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User Adoption Specialist Manila

1 week ago

Manila, National Capital Region, Philippines WalkMe Full time

As a User Adoption Specialist Manila, you will play a key role in helping our customers maximize the value of WalkMe by designing and implementing tailored solutions that meet their unique needs and goals. Your primary responsibility will be to collaborate with customer application owners to understand their business objectives, pain points, and end-user needs, providing expert advice and recommending WalkMe solutions that align with their goals and improve user experiences.

Main Responsibilities
  • User Adoption Strategy: Collaborate with customers to develop and implement user adoption strategies that drive business outcomes and improve user experiences.
  • Solution Design and Implementation: Work closely with customers to design and build customized WalkMe solutions that meet their unique needs and goals.
  • Project Management: Collaborate with internal stakeholders and the development team to ensure successful delivery of WalkMe projects, coordinating tasks and resources effectively to meet deadlines and budget constraints.

We are looking for an individual who is passionate about delivering exceptional results, driving business impact, and making a difference in the lives of our customers. If you have a strong understanding of WalkMe and its applications, excellent communication and interpersonal skills, and experience in implementation consulting or customer success roles, we encourage you to apply for this exciting opportunity.

Essential Skills and Qualifications
  • Proven experience in implementation consulting or customer success roles.
  • Strong understanding of WalkMe and its applications.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.