Support Services Coordinator

2 days ago

Batangas, Calabarzon, Philippines beBeeSupport Full time ₱150,000 - ₱300,000
Customer Support Representative Role

In a fast-paced and dynamic environment, we seek a skilled Customer Support Representative to join our team.

This role involves providing exceptional customer service through various communication channels, including phone calls, video calls, and written correspondence.

The ideal candidate will be able to think critically, communicate effectively, and empathize with customers who are experiencing difficulties.

Duties:
  • Respond to customer inquiries in a timely and professional manner.
  • Diagnose and resolve customer issues via phone, email, and chat.
  • Communicate clearly and effectively with customers to ensure their needs are met.
  • Collaborate with colleagues and management to achieve team goals.
Requirements:
  • Fluent English language skills, both spoken and written.
  • Strong personal integrity and commitment to excellence.
  • Ability to prioritize tasks, meet deadlines, and drive results.
  • Excellent teamwork and communication skills.
  • Willingness to learn and adapt to new situations.
  • Proficiency in G-suite applications, such as Google Docs, Gmail, and Google Meet.
  • Able to work independently and as part of a team.
  • Familiarity with working from home and flexibility in scheduling.
  • Passion for delivering outstanding customer service and resolving complex issues.

This role requires strong interpersonal skills, problem-solving abilities, and a passion for delivering exceptional customer experiences. If you are a motivated and detail-oriented individual who is eager to make a positive impact, we encourage you to apply.

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