Current jobs related to Dispute Resolution Analyst - Manila, National Capital Region - TaskUs

  • Finance and Dispute Resolution Analyst

    4 days ago

    Manila, National Capital Region, Philippines Johnson & Johnson Full time

    Job Overview:We are seeking an experienced Finance and Dispute Resolution Analyst to join our Global Finance team in Manila. In this role, you will be responsible for managing end-to-end service delivery in the Invoice to Collection and dispute process serviced by JNJ Global Service Finance.The ideal candidate will have a strong background in finance and...

  • Disputes Analyst

    2 days ago

    Manila, National Capital Region, Philippines Brightwell Full time

    What We Do:Brightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers while navigating the intricate landscape of regulatory requirements. Through strategic partnerships and technological advancements, Brightwell facilitates cross-border payments, offering a range of options including...

  • Disputes Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Brightwell Full time

    What We Do:Brightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers while navigating the intricate landscape of regulatory requirements. Through strategic partnerships and technological advancements, Brightwell facilitates cross-border payments, offering a range of options including...

  • Dispute Resolution Expert

    2 days ago

    Manila, National Capital Region, Philippines Brightwell Full time

    Job Description:We are seeking a skilled Dispute Resolution Expert to join our team at Brightwell. In this role, you will be responsible for investigating and resolving card disputes, as well as executing risk/fraud mitigation operations on a daily basis.You will analyze various anomalous transactional activities, identify and categorize threats and risks,...

  • Dispute Resolution Coordinator

    4 days ago

    Manila, National Capital Region, Philippines Okta, Inc. Full time

    We are committed to creating a dynamic work environment, providing the best tools, technology, and benefits to empower our employees.We are proud to have been named one of the Best Places to Work by Fortune magazine.Collections AnalystYour expertise will help drive resolution of disputes and manage AR refund requests.Job Responsibilities:Monitor accounts...

  • Transaction Dispute Resolution Specialist

    3 days ago

    Manila, National Capital Region, Philippines RingCentral Full time

    At RingCentral, we're looking for a skilled professional to join our team as a Transaction Dispute Resolution Specialist. As part of our efforts to deliver exceptional customer experiences, this role will be responsible for investigating and resolving disputes between customers and our clients.This is a unique opportunity to work with a leading cloud-based...

  • Dispute Resolution Professional

    3 days ago

    Manila, National Capital Region, Philippines Capgemini Full time

    Job ProfileThe Dispute Management Process Experts participate in or lead the achievement of service levels and key measurement targets. They deliver high-quality, cost-effective services that drive compelling business outcomes. Main ResponsibilitiesThe expert's responsibilities include:Ensuring the delivery of customer-focused and compliant...

  • Card Dispute Specialist

    2 days ago

    Manila, National Capital Region, Philippines Brightwell Full time

    Key Responsibilities:In this role, you will:Analyze various anomalous transactional activities and identify discrepancies in disputes.Take appropriate action to ensure accurate and timely resolution of disputes, including interacting with merchants and collaborating with internal teams.Maintain accurate documentation of dispute cases, including cardholder...

  • Virtual Assistant

    4 days ago

    Manila, National Capital Region, Philippines MOVE Full time

    Data Management and Dispute Resolution ResponsibilitiesData Management: Organize, maintain, and update data files, ensuring accuracy, integrity, and easy accessibility across systems. Perform data entry, cleansing, validation, and regular quality checks.Dispute Resolution: Review and assess customer or tenant disputes by analyzing facts and documentation....

  • dispute management process associate

    2 weeks ago

    Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

    Role Overview:Dispute Analyst researches and codes deductions and disputes. Based on the findings, the Dispute Analyst collects proofs of dispute validity and initiates resolving actions as appropriate.As a member of the team, the Dispute Analyst participates in meeting service levels and key measurement targets, delivering high-quality and cost-effective...

  • Chargeback Analyst

    2 days ago

    Manila, National Capital Region, Philippines Brightwell Full time

    About You:We are looking for a skilled Dispute Resolution Analyst with:Bachelor's degree in a related field or equivalent years of related work experience.Mastery of the English language and strong analytical, quantitative, and problem-solving skills.2+ years of experience in a financial institution or law enforcement role, with a focus on fraud, AML, or...

  • Account Receivable Resolution Expert

    4 days ago

    Manila, National Capital Region, Philippines Amazon Full time

    Job Summary:We are seeking an Account Receivable Resolution Expert to join our Finance team at Amazon. This role is responsible for resolving customer payment issues and ensuring timely and accurate receivables.Main Responsibilities:Manage a portfolio of customer receivables and work to resolve payment issues.Collaborate with customers to understand their...

  • Account Resolution Expert

    4 days ago

    Manila, National Capital Region, Philippines Okta, Inc. Full time

    We celebrate a variety of perspectives and experiences at Okta, Inc.We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.Collections AnalystThe World's Identity Company needs your skills!Job Responsibilities:Monitor portfolios of accounts, ensuring...

  • Ticket Resolution Analyst

    3 days ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Job DescriptionThe Ticket Resolution Analyst will play a key role in ensuring timely and accurate responses to sales inquiries, routing requests appropriately, and closing out tickets efficiently. This role requires strong organizational skills, effective communication, and a customer-first mindset.Key Responsibilities:Respond to sales inquiries, send...

  • Dispute Resolution Process Optimization Specialist

    4 days ago

    Manila, National Capital Region, Philippines AXA Philippines Full time

    Required Skills and QualificationsStrong analytical and problem-solving skills with a focus on root cause identification and resolution.Excellent communication, conflict resolution, and crisis management abilities.Familiarity with customer experience metrics such as NPS, CSAT, and sentiment analysis.Proficiency in customer service tools, CRM platforms, and...

  • Commercial Credit Analyst

    4 days ago

    Manila, National Capital Region, Philippines Global Expansion Full time

    Revenue Generation and Accounting ExpertiseWe are seeking a highly skilled AR Analyst to join our Finance team. As an AR Analyst, you will play a crucial role in driving revenue generation and accounting success. Your primary objective will be to ensure timely collection of receivables and guarantee issued invoices.Main Responsibilities:Invoice Creation:...

  • Global Accounts Receivable Analyst

    7 days ago

    Manila, National Capital Region, Philippines ENGINEERINGUK Full time

    We are looking for an experienced Global Accounts Receivable Analyst to join our team at ENGINEERINGUK. The successful candidate will be aligned with our Finance Operations - Global Accounts Receivable team and will be responsible for accounts receivable, customer queries, and dispute resolution.The ideal candidate will possess strong reconciliation skills...

  • Chargeback and Disputes Analyst

    1 week ago

    Manila, National Capital Region, Philippines TaskUs Full time

    Level up your Financial Chargeback skills when you join our #PeopleFirst teamA Chargeback Care Specialist who joins Us is a frontline member for one of the world's best brands.Your daily tasks include but are not limited to the following:Learn about the ever-changing world of card processing and online payments.Create evidence to protect merchants from...

  • Account Resolution Specialist

    4 days ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    Job Description:NZeda Technologies, Inc. is seeking a highly skilled Account Resolution Specialist to join our team. In this role, you will be responsible for independently collecting past due invoices from customers and negotiating payment plans.Key Responsibilities:Collect Past Due Invoices: Independently contact customers via phone or email to collect...

  • Application Resolution Expert

    4 days ago

    Manila, National Capital Region, Philippines Infor Inc. Full time

    Our mission at Infor is to empower businesses with industry-specific solutions that drive growth and profitability. We believe in building lasting relationships with our customers, and our Product Support Analysts play a critical role in achieving this goal.Key responsibilities include:Providing top-notch customer service through prompt and effective issue...

Dispute Resolution Analyst

1 week ago

Manila, National Capital Region, Philippines TaskUs Full time

TaskUs is seeking a skilled Chargeback Care Specialist to join our team and contribute to delivering exceptional customer experiences.

The ideal candidate will have:

• Proficiency in staying up-to-date with card processing and online payments trends.

• Ability to create accurate evidence to protect merchants from illegitimate chargebacks.

• Strong analytical skills to verify the accuracy of our automated system.

• Excellent customer service and experience delivery.

• Strong communication skills to meet client-set KPI's.

• Willingness to participate in ongoing training sessions.

• Ability to adhere to TaskUs' policies and maintain confidentiality.

We foster an environment that encourages open communication and feedback, where management values each teammate's input on potential areas for improvement.

Requirements include:

  • At least one year of experience in the Financial industry, specifically in Chargeback and Disputes, Banking, Accounting, or BPO Financial Chargeback campaigns.
  • Excellent written and oral communication skills.
  • Flexibility to work variable schedules and on-site.