Virtual Assistant

6 days ago


Manila, National Capital Region, Philippines MOVE Full time
Data Management and Dispute Resolution Responsibilities
  1. Data Management: Organize, maintain, and update data files, ensuring accuracy, integrity, and easy accessibility across systems. Perform data entry, cleansing, validation, and regular quality checks.
  2. Dispute Resolution: Review and assess customer or tenant disputes by analyzing facts and documentation. Communicate with involved parties, gather relevant information, and collaborate with internal teams to reach fair and compliant resolutions.
  3. Correspondence Handling: Manage various types of correspondence, including disputes, court records, fraud claims, and verifications. Document all communications accurately and determine appropriate follow-up actions.
  4. Audit Support: Gather, organize, and prepare necessary data for audits. Collaborate with auditors and internal teams to facilitate accurate and efficient assessments.
  5. Reporting & Analysis: Conduct basic data analysis, generate reports, and present insights to support informed decision-making. Assist in identifying trends and areas for improvement.

This role requires strong analytical skills, attention to detail, and effective communication. If you're passionate about data management and dispute resolution, we'd love to hear from you



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