Card Dispute Specialist

4 days ago


Manila, National Capital Region, Philippines Brightwell Full time
Key Responsibilities:

In this role, you will:

  • Analyze various anomalous transactional activities and identify discrepancies in disputes.
  • Take appropriate action to ensure accurate and timely resolution of disputes, including interacting with merchants and collaborating with internal teams.
  • Maintain accurate documentation of dispute cases, including cardholder interactions, emails, and supporting evidence.
  • Track and report dispute trends, identifying emerging patterns that may require further investigation or process improvements.

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