Dispute Resolution Professional
6 days ago
The Dispute Management Process Experts participate in or lead the achievement of service levels and key measurement targets. They deliver high-quality, cost-effective services that drive compelling business outcomes.
Main ResponsibilitiesThe expert's responsibilities include:
- Ensuring the delivery of customer-focused and compliant services
- Collecting proofs of dispute validity and initiating resolving actions as appropriate
- Service levels and key measurement targets
- Customer satisfaction and compliance
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Dispute Resolution Expert
4 days ago
Manila, National Capital Region, Philippines Brightwell Full timeJob Description:We are seeking a skilled Dispute Resolution Expert to join our team at Brightwell. In this role, you will be responsible for investigating and resolving card disputes, as well as executing risk/fraud mitigation operations on a daily basis.You will analyze various anomalous transactional activities, identify and categorize threats and risks,...
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Dispute Resolution Specialist
2 days ago
Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full timeAbout the RoleAs a Dispute Resolution Specialist at Capgemini Philippines Corp., you will play a crucial role in resolving disputes and deductions, ensuring that our clients receive high-quality and cost-effective customer service.You will be responsible for researching and coding deductions and disputes, collecting proofs of dispute validity, and initiating...
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Transaction Dispute Resolution Specialist
5 days ago
Manila, National Capital Region, Philippines RingCentral Full timeAt RingCentral, we're looking for a skilled professional to join our team as a Transaction Dispute Resolution Specialist. As part of our efforts to deliver exceptional customer experiences, this role will be responsible for investigating and resolving disputes between customers and our clients.This is a unique opportunity to work with a leading cloud-based...
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Dispute Resolution Coordinator
6 days ago
Manila, National Capital Region, Philippines Okta, Inc. Full timeWe are committed to creating a dynamic work environment, providing the best tools, technology, and benefits to empower our employees.We are proud to have been named one of the Best Places to Work by Fortune magazine.Collections AnalystYour expertise will help drive resolution of disputes and manage AR refund requests.Job Responsibilities:Monitor accounts...
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Appeals and Dispute Resolution Expert
2 hours ago
Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeAbout the RoleWe are looking for an experienced Appeals and Dispute Resolution Expert to join our team at Tenet Global Business Center, Inc. The ideal candidate will have a strong background in medical claims processing and a proven ability to resolve complex disputes and appeals.
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Finance and Dispute Resolution Analyst
6 days ago
Manila, National Capital Region, Philippines Johnson & Johnson Full timeJob Overview:We are seeking an experienced Finance and Dispute Resolution Analyst to join our Global Finance team in Manila. In this role, you will be responsible for managing end-to-end service delivery in the Invoice to Collection and dispute process serviced by JNJ Global Service Finance.The ideal candidate will have a strong background in finance and...
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Dispute Resolution Specialist
3 hours ago
Manila, National Capital Region, Philippines Agile Tech Ops Inc. Full timeWe are seeking a detail-oriented and organized professional to handle the submission of credit disputes directly through credit bureau portals. The ideal candidate will have experience working with credit reporting agencies, understanding credit laws, and ensuring the accuracy of consumer credit reports.Key responsibilities include submitting credit disputes...
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Escalation Resolution Professional
3 hours ago
Manila, National Capital Region, Philippines Vault Outsourcing OPC Full timeEscalation Resolution ProfessionalVault Outsourcing OPC is seeking an experienced Escalation Resolution Professional to join our team. In this role, you will be responsible for resolving customer complaints that have been escalated to the next level. You will work closely with customers and internal stakeholders to ensure efficient and effective resolution...
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Disputes Analyst
4 days ago
Manila, National Capital Region, Philippines Brightwell Full timeWhat We Do:Brightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers while navigating the intricate landscape of regulatory requirements. Through strategic partnerships and technological advancements, Brightwell facilitates cross-border payments, offering a range of options including...
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Disputes Analyst
2 weeks ago
Manila, National Capital Region, Philippines Brightwell Full timeWhat We Do:Brightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers while navigating the intricate landscape of regulatory requirements. Through strategic partnerships and technological advancements, Brightwell facilitates cross-border payments, offering a range of options including...
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Dispute Manager
3 hours ago
Manila, National Capital Region, Philippines Vault Outsourcing OPC Full timeJob DescriptionVault Outsourcing OPC is seeking a skilled Dispute Manager to join our team. As a Dispute Manager, you will be responsible for resolving customer complaints through the IDR process. You will work closely with customers and internal stakeholders to ensure efficient and effective resolution of disputes while adhering to company policies and...
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Litigation and Dispute Resolution Specialist
2 hours ago
Manila, National Capital Region, Philippines Filipino Society of Composers, Authors & Publishers Inc. Full timeFilipino Society of Composers, Authors & Publishers Inc. is seeking a highly skilled Legal Counsel to join our team. As a key member of our legal department, you will be responsible for handling a high volume of cases and accounts, particularly in copyright infringement.The successful candidate will possess significant experience in litigation and dispute...
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Card Dispute Specialist
4 days ago
Manila, National Capital Region, Philippines Brightwell Full timeKey Responsibilities:In this role, you will:Analyze various anomalous transactional activities and identify discrepancies in disputes.Take appropriate action to ensure accurate and timely resolution of disputes, including interacting with merchants and collaborating with internal teams.Maintain accurate documentation of dispute cases, including cardholder...
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Dispute Resolution Attorney
3 hours ago
Manila, National Capital Region, Philippines RCBC Leasing and Finance Corporation Full timeJob DescriptionAs a Litigation Lawyer, you will play a critical role in the Company's legal affairs. Your primary responsibility will be to resolve disputes efficiently and effectively, while also drafting legal documents and representing the Company in court.Key Skills and QualificationsStrong Analytical Skills: Ability to analyze complex legal issues and...
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Account Resolution Professional
1 day ago
Manila, National Capital Region, Philippines API Delevan, Inc. Full timeWhat You'll DoThis role involves a range of responsibilities, including:Performing more complex research of debits for customer claims and returns and process the corresponding credits and/or denials.Approving/denying all returns based on policy, appealing denied return items, and assisting with dispute resolution.Reviewing debit information, making direct...
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Complaint Resolution Officer
3 hours ago
Manila, National Capital Region, Philippines Vault Outsourcing OPC Full timeRole Overview:As a Complaint Resolution Officer, you will be responsible for handling customer complaints through the Internal Dispute Resolution (IDR) process. You will work to resolve escalated disputes efficiently while ensuring compliance with policies, industry regulations, and company values.Key Responsibilities:Liaise with customers and/or their...
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Complaint Resolution Specialist
3 hours ago
Manila, National Capital Region, Philippines Vault Outsourcing OPC Full timeJob SummaryVault Outsourcing OPC seeks an experienced Complaint Resolution Specialist to handle customer complaints through the Internal Dispute Resolution (IDR) process. This role requires strong communication skills and the ability to resolve escalated disputes efficiently while ensuring compliance with policies, industry regulations, and company...
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Financial Dispute Resolution Associate
3 hours ago
Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full timeJob DescriptionWe are seeking a Claims Management Associate to join our team in BSv organisation. The ideal candidate will have a deep understanding of dispute management processes and be able to lead the achievement of service levels and key measurement targets of the team.
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Lawyer for Contract and Dispute Resolution
2 hours ago
Manila, National Capital Region, Philippines AllValue Holdings Corp. Full timeAbout Our TeamAllValue Holdings Corp. is seeking an experienced In-House Counsel - Litigation and Contracts to join our team. As a key member of our legal team, you will be responsible for providing strategic legal advice and representation to our clients, focusing on disputes, contract negotiation, and compliance matters.Responsibilities:Draft, review, and...
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Virtual Assistant
6 days ago
Manila, National Capital Region, Philippines MOVE Full timeData Management and Dispute Resolution ResponsibilitiesData Management: Organize, maintain, and update data files, ensuring accuracy, integrity, and easy accessibility across systems. Perform data entry, cleansing, validation, and regular quality checks.Dispute Resolution: Review and assess customer or tenant disputes by analyzing facts and documentation....