Technical Training Manager

6 days ago


Mandaluyong City, National Capital Region, Philippines Sutherland Full time
Job Description

We are seeking a skilled Technical Training Manager to join our team at Sutherland. As a key member of our organization, you will be responsible for creating, facilitating, and revising training materials and documents to equip staff with fundamental skills and knowledge.

Key Responsibilities:

  1. Create and maintain accurate reports on training progress and outcomes.
  2. Establish and maintain effective communication with clients and/or team members, understanding their needs and resolving issues in a timely manner.
  3. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting program.
  4. Supervise and coach learners in nesting & BQM type environments.

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in any field (Major in Education or Communication preferred).
  • At least 2-3 years of work experience as a Trainer.
  • Excellent working knowledge of Microsoft Office applications (Excel, PowerPoint, Word, and Outlook).
  • Strong English verbal and written communication skills.


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