Restaurant Training Manager
5 days ago
At Monroe Consulting Group, we're seeking an experienced Restaurant Front of the House Training Head to lead our client's training initiatives in Mandaluyong City. As a senior manager, you'll be responsible for developing, implementing, and managing comprehensive training programs that drive exceptional service standards, operational efficiency, and employee engagement within the Front of House teams.
The ideal candidate will have at least five years of leadership experience in the hospitality or restaurant industry, with a proven track record of conducting Training Needs Analysis (TNA), designing instructional programs, and implementing audit processes to ensure training effectiveness and compliance.
This is an onsite role based in Mandaluyong City, Metro Manila, with a work schedule from Monday to Friday. If you're passionate about delivering exceptional customer experiences and driving business growth through effective training, please consider applying.
Responsibilities:
- Develop structured, scalable training programs for all Front of House roles (new hires, existing staff, leadership).
- Use a blend of in-person, online, and on-the-job training formats to ensure maximum impact.
- Manage training logistics, scheduling, and resource allocation to minimize downtime.
- Collect feedback and track performance metrics (e.g., guest satisfaction, retention) to measure training effectiveness.
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