Technical Training Specialist

5 days ago


Mandaluyong City, National Capital Region, Philippines Parallax Technologies Full time

We are seeking a skilled Technical Training Specialist to join Parallax Technologies. The ideal candidate will play a key role in delivering impactful training programs in a fast-paced BPO environment, ensuring employees are well-prepared to meet organizational and client objectives.

  • Deliver engaging and effective training sessions for new hires, upskilling programs, and process refreshers within a BPO setting.
  • Conduct training needs analyses to identify skill gaps and design tailored training solutions.
  • Create, update, and maintain training materials, presentations, and guides specific to the BPO industry.

Requirements:

  • Bachelor's degree required.
  • Excellent oral and written communication skills.
  • Minimum 1 year in a BPO environment with multinational clients; learning and development experience is a plus.
  • Expertise in training delivery, presentation, demonstration, and training needs analysis.

Parallax Technologies offers a dynamic work environment and opportunities for career growth.



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