Dedicated Customer Advocate

1 day ago


Antipolo City, Calabarzon, Philippines beBeeCommunication Full time ₱150,000 - ₱250,000
Customer Service Representative Job Description

Work from our EastGate Business Center location in Antipolo City or remotely, ensuring customer satisfaction through attentive listening and effective communication.

Responsibilities:
  • Handle customer inquiries and issues via voice and/or non-voice interactions, demonstrating excellent communication skills.
  • Identify and assess customer needs by actively listening and asking relevant questions, following established processes and guidelines to provide timely resolutions.
  • Maintain accurate documentation of each interaction with customers, ensuring recording of details, actions taken, and resolutions provided.
Requirements:
  • Should have completed at least 2 years of college or a 4-year degree course.
  • Must be willing to work in EastGate Business Center, Antipolo City (Onsite) and have the ability to work remotely.
  • Flexibility in shifting schedule and availability during weekends and holidays as per business needs.
  • N1 or native language proficiency.
  • At least 6 months of professional customer support experience is preferred.

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