Director of Quality and Excellence

2 days ago

Antipolo City, Calabarzon, Philippines beBeeQuality Full time $1,000,000 - $1,400,000

About Us

We are a leading provider of outsourced digital services, specializing in customer experience solutions for fast-growing technology companies.

Leveraging a cloud-based infrastructure, we serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

We have expanded our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.

Our team is dedicated to driving growth for our partners by fostering a culture of constant innovation, exploring new technologies, and mastering consistency in an ever-changing world.

What We Offer

We prioritize our employees' well-being by providing competitive industry salaries and comprehensive benefits packages.

Our commitment to a people-first culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.

We take pride in our inclusive environment and positive impact on the community.

Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within our organization.

Job Description

As a Director of Quality and Excellence, you will be responsible for overseeing our quality strategy and ensuring compliance with regulatory requirements.

You will lead a team of quality professionals and collaborate with cross-functional teams to drive process improvements and increase efficiency.

Key Responsibilities:

  • Develop and implement quality strategies to meet business objectives
  • Collaborate with stakeholders to identify areas for improvement
  • Lead quality training programs to ensure compliance and competence
  • Conduct regular audits and assessments to monitor quality performance

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