Talent Scout

Our Talent Scout is responsible for recruiting candidates in a high-volume environment using a defined recruiting process, strategies, and resources, as well as developing new and creative ideas. The Talent Scout will play a critical role in ensuring we hire the best candidates every time.

1. Consistently recruit, interview, and hire using established processes that support a positive candidate experience for high-volume hiring.
2. Contact applicants to discuss opportunities and qualify them against position requirements, including technical specifications and aptitude.
3. Follow team guidelines to determine the right candidate for each program.
4. Prepare daily and weekly reports based on function and needs.
5. Demonstrate strong relationship and communication skills to influence and collaborate with internal contacts and a diverse candidate pool.
6. Ensure the integrity of data within the applicant tracking system.
7. Perform other related duties as assigned or required.

1. Bachelor's or Associate's Degree, or equivalent experience.
2. Minimum of 1 year of relevant recruiting experience.
3. A results-oriented individual with high energy and enthusiasm.
4. A strong focus on pipeline management.
5. Excellent interpersonal, communication, and relationship-building skills.
6. Strong problem-solving, conceptual thinking, and analytical skills.
7. Ability to work effectively in a fast-changing environment while maintaining high performance.
8. Proficiency in MS Office (Word, Excel).

ResultsCX is a leading customer experience partner to Fortune 100 and 500 companies. We design and deliver digitally influenced customer journeys that enhance satisfaction and loyalty, while improving efficiency and reducing costs. With over 30 years of experience, we operate in more than 20 geographic hubs with approximately 20,000 colleagues worldwide. Our expertise includes analytics, contact center as a service (CCaaS), and our AI-powered digital experience platform, SupportPredict. We foster a high-performing, fun culture dedicated to delivering next-generation customer experiences.

ResultsCX is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected factors.