E-commerce Operations Manager

1 day ago

Province of Palawan, Mimaropa, Philippines beBeeoperations Full time ₱2,500,000 - ₱5,000,000
Job Title

E-commerce Operations Manager - Private Label Brand

">">
  • We are seeking a seasoned e-commerce operations professional to manage our private label brand's Amazon Seller Central account.

The ideal candidate will have hands-on experience with Amazon shipment creation, logistics coordination, and inventory reconciliation. They will also possess strong case management and problem-solving skills on Amazon Seller Central.

A successful candidate will be able to plan and execute pricing tactics, run promotions, coupons, and deals to maximize conversion and margin. Additionally, they will have high-level proficiency in Helium 10 for product research, keyword optimization, and listing management.

">Key Responsibilities
  • Manage the entire Seller Central operation from daily execution to long-term strategy, ensuring the account meets KPIs and scales effectively.
  • Monitor performance metrics, address compliance issues, resolve performance notifications, and maintain strong standing across all marketplaces.
  • Submit cases to Amazon for issues (lost inventory, inbound discrepancies, etc.); secure reimbursements and track resolutions.
  • Create and refine product listings (titles, bullets, images, A+ content) for maximum discoverability and conversions.
  • Analyse sales trends and drive data-backed decisions to increase sales and profitability using Helium 10 and Google Sheets.
  • Oversee shipment creation, coordinate with suppliers, reconcile inventory, and maintain data accuracy for POs and products.
  • Forecast demand and optimise replenishment strategies based on sales trends and lead times.
  • Develop pricing strategies, manage vouchers and deals, and analyse performance to maximise conversion and margin.
  • Maintain a centralised database of product data, pricing, packaging specs, and variations.
  • Respond to customer enquiries and manage product and seller account reviews.
  • Design and implement scalable processes and SOPs to support future growth and building a team around this role.
">Required Skills & Qualifications

Must-Have

  • At least 3 years of hands-on end-to-end Amazon Seller Central experience managing private label brands.
  • Solid background in Amazon shipment creation, logistics coordination, and inventory reconciliation.
  • Strong case management and problem-solving skills on Amazon Seller Central.
  • Proven ability to plan and execute pricing tactics, run promotions, coupons, and deals.
  • Experience managing multiple Amazon marketplaces, including the UK (required) and EU (preferred).
  • High-level proficiency in Helium 10 for product research, keyword optimisation, and listing management.
  • Track record of developing scalable processes and SOPs.
  • Experience handling customer enquiries, reviews/feedback, and preserving account health.
  • Advanced Google Sheets skills for data analysis and reporting.

Nice-to-Have

  • Experience in the clothing category, including sizing, materials, and seasonal trends.
  • Experience with Amazon Global Logistics and Amazon Freight.
">Benefits

What We Offer

  • A collaborative community with open communication, teamwork, and mutual growth.
  • An inventive culture that encourages creativity and new ideas.
  • An outcome-driven approach with growth opportunities based on results.

Employee Benefits

  • After probation: 1 paid day off per month and 10 public holidays.
  • After 1 year of service: 13th-month pay and a monthly HMO allowance.
  • 3rd and 5th year milestones: financial bonuses for long-term service.

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