E-commerce Store Manager

1 day ago

Province of Palawan, Mimaropa, Philippines beBeeShopify Full time $90,000 - $123,000
Job Description

This role involves overseeing and optimizing our online store on the Shopify platform. As a key figure in this process, you will be responsible for maintaining brand consistency, improving site performance, and executing marketing campaigns that drive traffic and conversions.

Key Responsibilities
  • Store Management & Operations:
    • Manage day-to-day operations of the Shopify store, including product listings, inventory management, and order fulfillment processes.
    • Conduct regular site audits to ensure accuracy and up-to-dateness of all content, pricing, and product information.
    • Integrate third-party apps and plugins to enhance store functionality and user experience.
  • Brand & Marketing Strategy:
    • Develop and implement multi-channel brand marketing campaigns across digital and experiential platforms.
    • Work with cross-functional teams to ensure a consistent brand message across all touchpoints.
    • Analyze market trends and competitor activity to inform brand positioning and new product launches.
  • Performance Analysis & Optimization:
    • Monitor, analyze, and report on e-commerce metrics such as sales, conversion rates, average order value (AOV), and customer lifetime value (CLV).
    • Use data to identify opportunities for improvement and implement A/B testing on site elements, marketing campaigns, and user flows.
    • Optimize the store for search engine visibility (SEO) and user experience (UX) to improve site traffic and conversions.
  • Collaboration & Project Management:
    • Work with design and development teams to scope and launch new features, design updates, and custom functionality for the Shopify storefront.
    • Translate business needs and creative vision into clear, actionable requirements for developers.
    • Coordinate project timelines and deliverables to ensure on-time execution of site enhancements and redesigns.
  • Customer Experience & Communication:
    • Ensure an exceptional customer journey from browsing to post-purchase.
    • Engage with customers to gather feedback, address concerns, and foster a strong community around the brand.
    • Work with customer service teams to address and resolve customer issues in a timely manner.
Requirements

The ideal candidate should have a minimum of [e.g., 3-5] years of experience in e-commerce, digital marketing, or brand management. Demonstrated experience managing a Shopify-based store is essential.

Technical skills required include excellent understanding of the Shopify platform and its backend functions, proficiency in e-commerce analytics tools (e.g., Google Analytics, Shopify Analytics), and familiarity with digital marketing channels, including paid ads, email marketing, and social media.

Core competencies include strong analytical and problem-solving skills, project management and organizational skills, self-starting abilities, and strong communication and collaboration skills.

Benefits

This full-time position offers a mid-senior level opportunity to work on various projects, develop skills, and collaborate with internal and external teams.

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