Business Service Operations Manager

3 days ago

Taguig, National Capital Region, Philippines beBeeService Full time ₱900,000 - ₱1,200,000
Work Arrangement Analyst

This role is categorized as hybrid, requiring the successful candidate to report to an office location three times per week or at another frequency dictated by the business.

The position involves delivering excellent customer experience in human resource services query resolution aligned to service centers' culture and aspirations. Key responsibilities include focusing on benefits and payroll processes with high attention to detail and accuracy in all deliverables.

Key Responsibilities:
  • Deliver exceptional customer experience through effective communication and follow-through.
  • Act as a reliable point of contact for employees and other stakeholders.
  • Resolve queries by utilizing tools, procedures, and knowledge base material.
  • Monitor tasks and deadlines to avoid delays.
  • Adhere to established regulations, processes, and systems.
Required Skills and Qualifications:
  • Fluent English language skills.
  • Good communication and interpersonal skills.
  • Ability to handle multiple tasks, meet deadlines, and work in a fast-paced environment.
  • Attention to detail, judgment, data analysis, and independent thinking.
Benefits:
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.
  • A competitive salary and benefits package.
About Us:

Our organization is committed to creating a workplace that fosters inclusion and belonging. We encourage interested candidates to review the key responsibilities and qualifications for this role and apply if they have the necessary skills and experience.

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