Dynamic Customer Relationships Specialist

3 days ago


Mandaue City, Central Visayas, Philippines beBeeCustomerRelationship Full time $21,600 - $27,700
Job Overview:

We are seeking a seasoned Customer Relationship Manager to spearhead our player engagement initiatives. As a key member of our team, you will be responsible for developing and executing strategic retention campaigns that drive player loyalty and growth.

Key Responsibilities:
  • Design and implement CRM strategies to boost player engagement and retention rates
  • Identify key performance indicators and create tailored plans across various player segments
  • Plan, launch, and optimize CRM campaigns via email, push notifications, SMS, and in-game messages to maximize player interaction
Requirements:
  • Minimum 2-3 years of experience in a CRM, user retention, or marketing role within the gaming industry
  • Proven track record of planning and executing lifecycle campaigns that enhance player engagement and retention
  • Proficiency in CRM tools and marketing automation platforms
What We Offer:
  • Competitive salary and performance-based incentives
  • Fully remote work arrangements and flexible hours
  • Opportunities for professional growth and development
  • A dynamic team environment that fosters innovation and collaboration


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