
Appointments Coordinator
4 days ago
This role involves ensuring the accuracy and compliance of scheduled appointments to prevent billing issues and conflicts.
The specialist will coordinate and verify that appointments do not overlap or conflict with other provider appointments, thereby supporting the seamless delivery of services to clients.
Responsibilities include reviewing daily and weekly appointments, adjusting conflicting appointments, planning bloodwork and urine screening appointments, and generating reports related to appointment code conflicts.
Additional duties involve conducting rules verification, updating schedules, monitoring calendars, and performing other tasks as assigned by the Scheduling Department Manager.
The ideal candidate will have a deep understanding of behavioral health and/or medical appointment requirements, familiarity with Medicaid/Medicare and private insurance scheduling rules, strong attention to detail, time management, and accuracy, excellent communication and teamwork skills, and proficiency with electronic health records (EHRs), scheduling software, and Excel.
Requirements include a high school diploma or GED, 1–2 years of experience in healthcare scheduling, billing, or administrative support, and knowledge of HIPAA and patient confidentiality standards.
Work will be conducted remotely in a fast-paced, deadline-driven environment with collaborative teams.
Benefits:
- Prolonged periods of sitting at a desk and working on a computer are expected.
- Occasional meetings via video or phone and in-person site visits may be required.
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